Multi-Channel Service Experience Lead
McDonald's
McDonald’s is seeking a Senior Manager, Service Experience & Design Lead to design and execute end-to-end service experiences across digital employee touchpoints. You’ll translate enterprise standards into intuitive, scalable experiences, focusing on journeys, channel interactions, and usability across ServiceNow and related platforms. You will lead cross-functional teams to reduce friction, improve usability, and drive adoption of self-service experiences while aligning with organizational #J-18808-Ljbffr McDonald's
Vacancy posted 4 days ago
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