Onsite Warehouse Manager - Pallet Services

Job Description

Job Description

Overview

As a Warehouse Manager , also known as an On-Site Manager , you’ll get to manage an entire site within a customer’s distribution center. You’ll have the opportunity to build/maintain the relationship with the customer, manage all operations required, and ensure high employee satisfaction for your team!  

Responsibilities

• Manage all employees, both administrative and manufacturing, who may work multiple shifts, and can range in size from three to twenty-five employees 

• Communicate goals, manage schedules, and coordinate workloads to achieve facility goals 

• Maintain quality and safety standards throughout the site 

• Train and develop associates, ensure they are following company policies, procedures, and standards 

• Manage customer relationships for site

• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR 

• Manages employee relations issues, locally, in conjunction with Corporate HR team 

• Analyze site data to make continuous improvements in operational excellence 

• Draft reports, business correspondence, and procedural instruction manuals 

• Effectively present information and respond to questions from groups of managers, clients, customers, and the public 

• Monitor each employee’s performance and workload to ensure expectations are met 

• Other duties as assigned 

Qualifications

• Bachelor's degree preferred; high school diploma or GED required 

• Knowledge of WMS (Warehouse Management System) preferred

• 5+ years of experience, preferably in retail management, distribution, supply chain, or manufacturing environments 

• 3+ years of experience in a supervisory role

• Retail/service industry experience is ideal 

• Proficient in use of MS Office products required 

• Spanish is a plus in many locations

• Forklift Certification Required 

• Must possess a valid driver’s license to allow for travel, as required