Call Center Pharmacy Technician - Contract
HW Staffing
Call Center Pharmacy Technician
Join a healthcare team and help provide outstanding support to patients and pharmacy customers! We are seeking a Call Center Pharmacy Technician with strong customer service skills to assist with mail-order pharmacy operations and patient support.
Responsibilities:
- Handle incoming patient and customer calls, ensuring first-call resolution whenever possible
- Process prescription refill requests and track mail-order pharmacy orders
- Coordinate with pharmacy staff to ensure accurate and timely service
- Maintain accurate patient information and documentation
- Provide support and guidance to patients regarding pharmacy services
- Participate in team meetings and process improvement initiatives
Qualifications:
- High School Diploma or equivalent
- Active Pharmacy Technician license in the state of employment
- Previous customer service, administrative, or call center experience required
- Pharmacy, insurance, billing, or patient services experience preferred
- Strong communication, organization, and computer skills
If you're passionate about helping patients and enjoy working in a fast-paced, customer-focused environment, we'd love to hear from you!
HW Staffing$19.22 - $24.88 per hour
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