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Call Center Pharmacy Technician - Contract

HW Staffing

Call Center Pharmacy Technician

Join a healthcare team and help provide outstanding support to patients and pharmacy customers! We are seeking a Call Center Pharmacy Technician with strong customer service skills to assist with mail-order pharmacy operations and patient support.

Responsibilities:

  • Handle incoming patient and customer calls, ensuring first-call resolution whenever possible
  • Process prescription refill requests and track mail-order pharmacy orders
  • Coordinate with pharmacy staff to ensure accurate and timely service
  • Maintain accurate patient information and documentation
  • Provide support and guidance to patients regarding pharmacy services
  • Participate in team meetings and process improvement initiatives

Qualifications:

  • High School Diploma or equivalent
  • Active Pharmacy Technician license in the state of employment
  • Previous customer service, administrative, or call center experience required
  • Pharmacy, insurance, billing, or patient services experience preferred
  • Strong communication, organization, and computer skills

If you're passionate about helping patients and enjoy working in a fast-paced, customer-focused environment, we'd love to hear from you!

HW Staffing
Vacancy posted 3 days ago
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