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Customer-Focused IT Help Desk Technician

ACH Child and Family Services

ACH Child and Family Services is seeking an IT Helpdesk Specialist to provide technical assistance for computer systems, software, and hardware. You will handle requests via phone, email, or in person, document tickets, and escalate complex issues while maintaining HIPAA awareness. The role requires CompTIA A+ or equivalent certifications, a bachelor’s degree or 3+ years of related experience, and experience with MS Office and EHR software. #J-18808-Ljbffr ACH Child and Family Services

Vacancy posted 2 days ago
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