Customer-Focused IT Help Desk Technician
ACH Child and Family Services
ACH Child and Family Services is seeking an IT Helpdesk Specialist to provide technical assistance for computer systems, software, and hardware. You will handle requests via phone, email, or in person, document tickets, and escalate complex issues while maintaining HIPAA awareness. The role requires CompTIA A+ or equivalent certifications, a bachelor’s degree or 3+ years of related experience, and experience with MS Office and EHR software. #J-18808-Ljbffr ACH Child and Family Services
$45k - $55k
...by the relentless pursuit to help keep people safer everywhere.... ...public safety and commercial customers. Acquired in January 2019, this... ...Texas. As an DRN Support Technician Tier 2 you will provide... ...our people-first and community-focused culture, empowering every Motorolan...CustomerFull timeRemote workRelocation$52k - $60.32k
...business requirements and technician capabilities.... ...framework, focused on delivering operational... ...clients. Our Service Desk is built around... ...users experiencing IT-related issues. •... ...experience in IT support, help desk, or a similar... ...users. • Strong customer service orientation...CustomerFull timeWork experience placementWork at officeRemote work- ...highly motivated and technically skilled Help Desk Technician to join our MSP. The Help Desk... ...clear communication. This role demands a customer-focused mindset, excellent problem-solving abilities... ...and suggest enhancements to IT support workflows. Document and maintain...CustomerWork at officeRemote work
$22 - $24 per hour
...remote Job Summary: We are looking for a customer-focused Service Desk Agent to provide technical support to... ..., and ensuring timely resolution of IT incidents. Key Responsibilities... ...needed Basic Requirements Experience in Help Desk / Service Desk or IT Support roles...CustomerContract workRemote workMonday to FridayShift workNight shiftAfternoon shift- ...our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values... ...to meet you. Symitar Project Implementations is looking for a customer focused, detailed oriented individual to join the team. You must be a...CustomerWork experience placementWork at officeLocal areaRemote workWeekday work
$60k - $70k
...and appraisal industry. We place a high value on customer relationships to promote 'customers for life' and focus on developing collaborative, mutually beneficial partnerships... ...in-house support tools (phone, live chat, help ticket system), as well as customer training,...CustomerLocal area- ...computer systems, hardware, or software. Manage customer experience for employees and contractors... ...preferred. CompTIA A+ or other relevant IT certifications required. Experience in... ...routine customer needs to address common help requests, provide empathetic response to customer...CustomerFor contractorsWork experience placementLocal areaImmediate startRemote work
- ...to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we... ...of our solutions. The ideal candidate is a tech-savvy, customer-focused, senior-level Technical Support professional who is proficient...CustomerH1bWork at officeLocal areaRemote work
- ...with our associates. If you're ready to help transform an industry and grow with a company... ...III will be joining our 4|sight Customer Support team under our Complementary Solutions... ...security, and flexibility. Our strategy focuses on delivering secure data access, mitigating...CustomerH1bWork at officeLocal areaRemote workMonday to FridayWeekend work
- ...Application / Software Support Technician to join our growing... ...Support team! As an IT Software / Application... ...and external users and customers. You will be... ...as needed. The Core Focus of the Application / Software... ...made; Asks for and offers help when needed....Customer
- Help Desk & Security Support Technician (Night Shift) Plano, United States | Posted on 03/04/2026... ...monitoring and remediation for our customers and internal systems, with a primary focus on supporting international... ...3+ years of experience in an IT help desk, tech support, or...CustomerShift workNight shift
- ...presence and our ability to help our clients stay a step ahead... ..., Software Testing, UI/UX, Customer Service/Service Desk, or SharePoint experience, is... ...application support with focus on taking incoming calls as... ...top 10 global business and IT services provider with 118,0...CustomerFor contractorsShift work
$25 - $27 per hour
...remote technical assistance through phone, email, web, and direct customer engagement Diagnose and resolve issues related to hardware,... ...and one via Google Meet Must-have skills Linux, Networking, Help Desk Support Good-to-have skills On-call Support...CustomerPermanent employmentContract workRemote workWeekday work- ...Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical... ...and technology-related requests. The ideal candidate is a customer-focused technology professional who thrives in a fast-paced environment...CustomerFull timeWork at office
$22.11 - $26.55 per hour
...companies has provided customers with creative, flexible,... ...loans with an enhanced focus on exceptional service.... ...clients with first-level IT support company-wide via... ...Management and Service Desk policies, procedures, and... ...years of experience in a Help Desk or IT support role....CustomerFull timeWork at officeRemote workMonday to FridayFlexible hoursShift workAfternoon shift- ...Purpose: The Service Desk Analyst at the company... ...in delivering exemplary customer service and technical support... ...contributing to IT projects, demonstrating... ...collaborative environment focused on shared success and information... ...221, or by email to: HR@Help.SRSDistribution.com with...CustomerBi-weekly payWeekly payContract workTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours
$17 - $20 per hour
...applications. This role is focused on data entry and... ...operational support within an IT warehouse and back-office environment. The technician will input, update, and... ...skills. Exceptional Customer Skills required.... ...in transformation. We help clients activate ideas...CustomerContract workTemporary workWork at officeLocal area- Resi Media, LLC, a Pushpay company, is seeking a Resi Support Technician 1 to provide information, technical assistance, and support to customers. This role handles system hardware, software, and network issues, acting as the first point of contact for many customers. We...CustomerWork at officeRemote work
- ..., TX is seeking a Technical Support Specialist for a 6‑month onsite contract. You will support the Service Desk, handle intake calls, and deliver customer‑focused assistance to end users. The role requires strong communication, experience with Windows 10, ticketing systems...CustomerContract work
- ...Schedule: 100% Onsite, Monday-Friday Job Overview We are seeking an Application Support Analyst to provide Level 1 support This is a customer-focused production support role requiring strong troubleshooting, communication, and technical support skills. The selected candidate...CustomerMonday to Friday
$45k - $55k
...We are a growing Managed IT Services Provider (MSP/MSSP... ...for an IT Support Technician who enjoys solving problems, helping people, and taking ownership... ...a genuine desire to help customers and continue growing professionally... ...on, customer-facing help desk position with a Managed...CustomerWork at officeImmediate startRemote work- About The Role The Service Desk Analyst 1 position will model the... ...position will have a primary focus on providing Level 0 and Level... ...a high level of accuracy and customer satisfaction. Reactive Ticket... ...Required Recently completed an IT training program and/or actively...CustomerRemote work
$16.82 per hour
The Service Desk Analyst is responsible for providing first-level... ...support to end users by addressing IT-related queries and issues.... ...role in delivering excellent customer service and contributing to... ...interpersonal skills, with a focus on delivering high-quality support...CustomerRemote work- ...general businesses and IT service companies across... ...After-Hours Support Desk Technician to provide remote support... ...the phone, supporting customers, and have a good general... ...+ year of professional help desk experience High attention... ..., and ability to focus Occasional need to...CustomerWork at officeRemote workShift work
- ...the business. At Newline, we help our customers Make An Impact! Why Join Newline... ...internal staff with IT-related issues—including basic... ...support experience preferred; help desk experience a strong plus.... ...Information Technology Help Desk Technician Lewisville, TX $40,000.00-$50...CustomerFull timeWork at officeRemote workMonday to Friday
- ...lending solutions and outstanding customer service. Driven by our shared mission... ..., our company culture is about helping customers, investing in our employee... ...seeking a diligent and customer-focused Service Desk Associate to join our IT support team. This role involves handling...CustomerWork at officeLocal areaRemote workRelocationFlexible hoursWeekend workAfternoon shift
$32 - $34 per hour
...About the job Position : Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5... ...recognized for our innovative approach to IT consulting and managed services. We... ...skills will help shape the future of our customers and your professional journey will continue...CustomerHourly payFull timeWork at officeRemote workMonday to Friday- ...community, Franklin prides itself on a People First Culture and a focus on serving our residents with excellence. For over 10 years,... ...residents’ conditions, and interacting with internal and external customers in a professional manner, ensuring that resident safety and...CustomerFull timeTemporary workPart timeFlexible hoursShift work
- ...technical support and customer service, having one of... ...looking for a Resi Support Technician 1 who uses independent... ...a genuine interest in helping you do your best work and... ...Working knowledge of IT, networking, computer hardware... ...of sitting at a desk and working on a computer...CustomerContract workFor contractorsFor subcontractorWork at officeRemote workFlexible hoursAfternoon shift2 days per week3 days per week
$105k - $115k
...community, united by the relentless pursuit to help keep people safer everywhere. We build... ...functions as a strategic engine driving customer satisfaction, operational efficiency, and... ...proud of our people-first and community-focused culture, empowering every Motorolan to be...CustomerFull timeRelocationShift work
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