Customer Service Associate I

Join to apply for the Customer Service Associate I role at Family Dollar . We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to: Assist customers with questions and recommendations Manage sales transactions at the cash register Maintain security of cash and protect company assets Keep the store well-stocked and recover merchandise Receive merchandise and assist with unloading trucks, stock replenishment Ensure a positive, safe, and respectful environment while maintaining professional interactions Maintain store cleanliness, including restocking bathrooms, sweeping, mopping, and trash removal Perform other duties as assigned Skills and Experience: High school diploma or equivalent preferred Previous customer service experience preferred in retail, hotel, restaurant, grocery, or pharmacy Ability to follow instructions and interpret operational documents Ability to lift 30-50 lbs and perform physical tasks Excellent customer service and relationship management skills Strong organizational and communication skills Problem-solving and decision-making skills Perks and Benefits: Medical, dental, vision, and pharmacy insurance Employee Assistance Program Retirement plans Educational Assistance Other benefits to support health, wealth, and well-being We are an equal opportunity employer and comply with applicable laws. Minors may be considered for certain roles in specific states. Employment is at-will and may be terminated at any time. #J-18808-Ljbffr