Integrations Engineer

Integration Engineer

The Integration Engineer sets the integration strategy and partners with delivery teams to design, build, and maintain efficient, high-quality integrations that connect data, applications, and third parties in support of business processes and customer needs. The role also monitors and analyzes existing integrations to continually improve their performance and efficiency.

Key Responsibilities

Strategy and Requirements

• Gather and analyze business and customer requirements to identify and prioritize opportunities to improve processes and efficiency through integration.
• Convert business requirements into business processes and technical designs.
• Use feedback from users and stakeholders to shape new products and enhance integration.
• Participate in the selection of integration vendors and tools that meet business needs and support development team workflows.

Design and Delivery

• Design and implement integration flows and enhancements, including API-based and file-based integrations.
• Partner with development and design teams, providing oversight and support as integration solutions and prototypes are designed and built.
• Work within established development and integration processes, best practices, and standards.

Testing and Quality

• Determine, conduct, and automate integration, load, and performance tests, including facilitating the set-up of test data and test accounts.

Monitoring and Support

• Proactively monitor integration performance, then troubleshoot, resolve, and report issues to the teams and stakeholders affected.

Documentation and Collaboration

• Prepare and maintain technical documentation and self-service resources for integrations.
• Foster a collaborative environment, working closely with colleagues and stakeholders to reach shared goals.

Skills

Technical

• Strong command of integration design and development practices, including development, testing, and debugging.
• Demonstrable experience in data integration and workflow scripting.
• Proficiency in data modeling, manipulation, and distribution of data between applications.
• Strong proficiency in relevant coding languages, such as SQL, Python, Java, C++, or Scala.
• Experience with system integration technologies, including RESTful APIs, OAuth 2.0, event brokers, and data virtualization.
• Experience with integration platforms such as MuleSoft, Boomi, Workato, SnapLogic, or Zapier.

Professional

• Excellent problem-solving and analytical skills.
• Proven ability to condense complex technical information for a range of stakeholders, both verbally and in writing.
• Effective working within a team and independently.
• Adaptable, with a willingness to learn new skills, technologies, and frameworks.

EOE/M/F/Disabled/Veteran/SUPR