Marketing Account Manager

Job Summary We need an experienced Account Manager with a general understanding of digital marketing and a passion for perfect execution. The ideal candidate is trustworthy, confident, and diligent, and loves working with people. This is a relationship-building position, and extensive training will be provided. You will have the chance to work remotely while also meeting clients in-person and collaborating with our talented team. Responsibilities Communicating with clients via email, video call, and phone Having in-person meetings with clients in the LA area (reliable transportation required) Onboarding new accounts as efficiently as possible Coordinating with our team to ensure tasks are completed in a timely manner Handling client issues professionally Communicating with our accounting department to ensure all work is billed Organizing tasks and notes using our various software Monitoring worker's time to ensure all time is entered and tracked Assisting the production team at on-site filmings Keeping an eye out for opportunities to grow client accounts Filing reports as required Handling special projects and new opportunities as they arise Work remotely while meeting clients in-person (LA area), reliable transportation required Nice to Have Customer service experience, so you can handle any client issues with ease Experience with various digital marketing services, to better understand our clients' needs and speak their language Experience using task-management tools such as Trello, Monday, Asana, or ActiveCollab, to keep yourself and our team organized and on track #J-18808-Ljbffr EMRG