Lead Customer Service Supervisor - On-Site Team Coach

MCI

MCI is seeking experienced Customer Service Supervisors in Las Cruces, NM to lead a team of inbound agents. In this full-time, on-site role, you will oversee daily activities, support your team through coaching, and ensure performance and quality standards are met. The ideal candidate has strong leadership skills and at least 3 years of call center experience. The position offers a dynamic work environment with opportunities for career growth and comprehensive benefits. #J-18808-Ljbffr MCI

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Lead Customer Service Supervisor - On-Site Team Coach in Las Cruces, NM vacancy

Call Center Supervisor: Lead, Coach & Drive CX
MCI is seeking an experienced Call Center Customer Service Supervisor to lead a team of inbound agents at a local Las Cruces facility. You will coach staff, monitor performance, and drive improvements to meet service targets and revenue goals. Ideal candidates are organized...
Suggested
Local area
Mass Markets
Las Cruces, NM
2 days ago
Customer Service Supervisor I
...Customer Service Supervisor MCI is one of the fastest-growing tech... ...are powered by both on-site and remote agents,... ...expanding, industry-leading organization. Our Employee Development team is hiring experienced... ...service agents, providing coaching, support, and...
Website
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
MCI
Las Cruces, NM
1 day ago
Restaurant GM: Lead Team, Drive Sales & Service Excellence
Domino's Team BAM! in Las Cruces, NM seeks a General Manager to lead daily store operations, drive sales, uphold brand standards, and deliver Best in Class customer service. You will recruit and develop staff, manage food safety, cost controls, inventory, and labor, and...
Suggested
Domino's
Las Cruces, NM
1 day ago
Customer Service Supervisor II
...Customer Service Supervisors MCI is one of the fastest-growing tech... ...are powered by both on-site and remote agents,... ...expanding, industry-leading organization. Our employee development team is looking for experienced... ...in this role coach and develop a team of...
Website
Full time
Work experience placement
Work at office
Local area
Remote work
Shift work
MCI
Las Cruces, NM
1 day ago
Customer Service Supervisor I
...Join to apply for the Customer Service Supervisor I role at Mass... ...Position Overview: MCI is a leading Business Process... ...Employee Development team is hiring experienced... ...service agents, providing coaching, support, and... ...This is a full-time, on-site position. Candidates...
Website
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Mass Markets
Las Cruces, NM
1 day ago
On-site Lead Residential Electrician: Mentoring & Troubleshooting
...to perform advanced electrical service, maintenance, troubleshooting,... ...compliance while delivering exceptional customer service. You will mentor technicians, coordinate with teams and vendors, and maintain... ...adherence to codes, with on-site, non-remote work. #J-18808-Ljbffr...
Website
Remote work
Ies Co
Las Cruces, NM
4 days ago
Experienced Call Center Client Services Manager
...tech-enabled business services companies in the USA, with... ...countries. We deliver Customer Experience (CX),... ...are powered by both on-site and remote agents, leveraging... ...globally expanding, industry-leading organization.... ...and work with internal teams to resolve issues and drive...
Website
Remote work
MCI Careers
Las Cruces, NM
a month ago
Associate Client Solutions Director-Technology
$162k - $184.5k
...With more than 14,000 team members and over 60... ...products and services to large enterprise... ...organization that is Customer Focused and Solutions... ...Director (ACSD) to lead delivery of... ...made as needed Coach and mentor program... ...to client and WWT sites (approximately 15%...
Website
Full time
Contract work
Shift work
World Wide Technology
Las Cruces, NM
1 day ago
Experienced Call Center Manager
...-enabled business services companies in the USA... .... We deliver Customer Experience (CX), Business... ...by both on-site and remote agents,... ...expanding, industry-leading organization. We are... ...with internal teams to resolve issues... ...met.Lead and mentor supervisors, team leads, and support...
Website
Remote work
MCI Careers
Las Cruces, NM
1 day ago
Call Center Contact Tracing Supervisor
...tech‑enabled business services company specializing in Customer Experience (CX), Business... ...centers both on‑site and remote, leveraging... ...experienced Contact Tracing Supervisor to lead a team of 15–25 Contact Tracing... ...day‑to‑day operations, coaching staff, monitoring performance...
Website
Work experience placement
Work at office
Local area
Remote work
Shift work
Mass Markets
Mesilla, NM
1 day ago
Call Center Customer Service Manager
...enabled business services companies in the... ...countries. We deliver Customer Experience (CX),... ...by both on-site and remote agents... ...expanding, industry-leading organization. We... ...Managerto lead a team of supervisors and drive performance... ...reviews and coaching to ensure maximum...
Website
Full time
Work at office
Remote work
Shift work
MCI Careers
Las Cruces, NM
1 day ago
Call Center Supervisor
...enabled business services companies in... ...countries. We deliver customer experience (CX)... ...by both on-site and remote... ...expanding, industry-leading organization.... ...and support a team of customer service... ...through coaching, performance management... ...Role Do? Supervisors are responsible...
Website
Full time
Temporary work
Casual work
Work at office
Remote work
Operations Management Positions
Las Cruces, NM
2 days ago
Experienced Call Center Manager
...Experienced Client Services Manager MCI is... ...countries. We deliver Customer Experience (CX),... ...by both on-site and remote agents,... ...expanding, industry-leading organization. We... ...work with internal teams to resolve issues... ...Lead and mentor supervisors, team leads, and support...
Website
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
Operations Management Positions
Las Cruces, NM
2 days ago
Call Center Customer Service Manager
...enabled business services companies in the... ...countries. We deliver Customer Experience (CX),... ...by both on-site and remote agents... ...expanding, industry-leading organization.... ...Manager to lead a team of supervisors and drive performance... ...reviews and coaching to ensure maximum...
Website
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Shift work
MCI
Mesilla, NM
8 hours ago
Call Center Customer Service Manager
$50k - $60k
...enabled business services companies in the... ...countries. We deliver Customer Experience (CX),... ...by both on-site and remote agents... ...expanding, industry-leading organization.... ...Manager to lead a team of supervisors and drive performance... ...reviews and coaching to ensure maximum...
Website
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Shift work
Mass Markets
Las Cruces, NM
3 days ago
K-12 Literacy Coach: Lead Reading Growth & Programs
Las Cruces Public Schools in Las Cruces, NM is seeking a qualified educator to join our K-12 teaching team. Candidates must hold a bachelor's degree in education and a valid New Mexico Level II or Level III Teaching License. A minimum of five years of experience in K-1...
Las Cruces Public Schools
Las Cruces, NM
4 days ago
Remote Customer Service Benefits Leaders
...provided -Work independently while being part of a supportive team Industry leaders will train all new canidates, but you must be... ...Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....
Remote job
Full time
Zuzick Organization of Globe Life
Las Cruces, NM
4 days ago
Client Success Manager
...meetings using warm, pre-qualified leads (no cold calling) ◾Provide... ...◾Represent the values of Service Over Sales, putting clients’ well... ...Participate in incentive programs, team competitions, and leadership... ...◾Experience in leadership, customer service, or peer mentoring is...
Full time
Globe Life: Moore Organizations
Las Cruces, NM
20 hours ago
Call Center Operations Manager
...enabled business services companies in the... ...countries. We deliver Customer Experience (CX),... ...by both on-site and remote agents... ...expanding, industry-leading organization.... ...role, you'll lead a team of 5–10 supervisors and be directly accountable... ...reviews and coaching to ensure maximum...
Website
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
Operations Management Positions
Las Cruces, NM
2 days ago
Call Center Operations Manager
$50k - $60k
...enabled business services companies in the... ...countries. We deliver Customer Experience (CX),... ...by both on-site and remote agents... ...expanding, industry-leading organization.... ...role, you’ll lead a team of 5–10 supervisors and be directly accountable... ...reviews and coaching to ensure maximum...
Website
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Mass Markets
Las Cruces, NM
3 days ago
Call Center Sales Manager
...enabled business services companies in... ...countries. We deliver Customer Experience (CX)... ...by both on-site and remote... ...expanding, industry-leading organization.... ...our call center team. As a sales... ...managing a team of supervisors to help develop... ...reviews and coaching to ensure maximum...
Website
Full time
Work experience placement
Work at office
Local area
Remote work
Shift work
MCI Careers
Las Cruces, NM
22 days ago
Client Relationship Manager
...appointments - Use our proven internal blueprint and warm leads—NO COLD calling necessary Represent core values: Service Over Sales, always putting clients first Set and achieve aggressive personal and team goals. Use tracking systems to monitor metrics and growth...
Full time
Globe Life: Moore Organizations
Las Cruces, NM
4 days ago
Account Director I - SLED
$87.3k - $116.4k
...you’ll work on infrastructure customers rely on today and build for what... ...company products and services to new and/or existing customers... ..., premise visits, networking, lead generation, proposal submission... ...support and shared accountability, teams collaborate better, move...
Website
Full time
Temporary work
Immediate start
Remote work
Work from home
Lumen
Las Cruces, NM
1 day ago
Account Director II - Public Sector
$107.5k - $143.33k
...you’ll work on infrastructure customers rely on today and build for what... ...and highly successful DoD Sales team. Established accounts with... ...telecommunications and managed services business across established Navy contract vehicles. Leads strategic account planning, customer...
Website
Full time
Contract work
Temporary work
Work at office
Lumen
Las Cruces, NM
2 days ago
Account Director II - Enterprise
$109.65k - $146.19k
...At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next,... ...company. Introduces company products and services to new and/or existing customers.... ...real support and shared accountability, teams collaborate better, move faster, and deliver...
Website
Full time
Temporary work
Remote work
Work from home
Lumen
Las Cruces, NM
4 days ago
Senior Customer Service Representative
$72k - $99k
...AMD is assembling a high-performing revenue team, and we want a Senior Customer Service Representative to anchor it in Las Cruces, NM. Come own your work... ...eagerness to learn new skills Prior experience working on-site in Las Cruces, NM, or willingness to relocate Sharp...
Website
Work at office
Relocation
AMD
Las Cruces, NM
1 day ago
Account Director II- Regional Enterprise- West
$109.65k - $146.19k
...ll work on infrastructure customers rely on today and build for... ...cloud, security, managed services, and related technology solutions... ...commercial outcomes, and lead cross-functional pursuit teams without formal authority.... ...and market insight, coach peers on proven practices,...
Website
Full time
Temporary work
Remote work
Lumen
Las Cruces, NM
20 hours ago
Account Manager II - Regional Enterprise- Expansion
$65.79k - $87.72k
...you’ll work on infrastructure customers rely on today and build for what... ...portfolio of technology services and products. Success requires... ...through outreach, networking, lead generation, customer meetings,... ...Ability to represent yourself, your team, and the company...
Website
Full time
Temporary work
Remote work
Night shift
Lumen
Las Cruces, NM
2 days ago
Account Director Senior Large Enterprise
$126.52k - $168.68k
...work on infrastructure customers rely on today and build... ...Acceleration and Growth team offers multiple... ...offers the chance to help lead that change. As an Account... ..., security, managed services, and orchestration portfolio... ...and portfolio domains; coach peers and contribute...
Website
Full time
Contract work
Temporary work
Lumen
Las Cruces, NM
2 days ago
Lead Mammography Technologist
...Lead Mammography Technologist Schedule: this is a full-time... ...Mammography Technologist joining our team, you're embracing a vital... ...performance evaluations on imaging services team members Participates... ...and more than 170 additional sites of care across the healthcare...
Website
Full time
Temporary work
Part time
LifePoint Health
Las Cruces, NM
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Customer Service Supervisor - On-Site Team Coach. Be the first to apply!