Bernstein - FIX Solution Specialist

As a Financial Information eXchange Solution and Connectivity Specialist, you will: Leverage your F.I.X and production trading support experience to enhance our global trading support team. You will need to be able to identify root causes of production issues using SQL like language and analysis of F.I.X logs. You will need to collaborate closely with vendors, support team and engineering teams to create solutions. Responsibilities / expectations for this role:

• Maintain accurate and comprehensive records throughout the client onboarding lifecycle, ensuring data integrity, compliance, and timely documentation updates.
• Monitor and maintain the production environment, creating metrics and dashboards to oversee platform capacity/load, data quality, and overall system health.
• Participate in and manage cross-functional projects aimed at improving stability, enhancing current features, or developing new workflows.
• Develop and maintain thorough documentation for all support processes, bug and enhancement tracking to ensure knowledge transfer and consistency in service delivery.
• Install, configure, test, deploy, and upgrade software on the Raptor trading platform.
• Coordinate the release of new applications and F.I.X configurations and enhancements with internal/external clients, execution venues or vendors.
• Onboard clients and exchange routes on F.I.X gateways.
• Resolve application / technical problems and provide solutions.
• Manage communication of system and application outages to the end users.
• Capacity planning, Incident and Problem management.
• Collaborate with internal support teams, vendors, and business unit personnel to monitor the status of ongoing technology issues and expedite resolution.