Pharmacy Coordinator 1

Pharmacy Technician

Location: Position requires a CA pharmacy technician license, can work remotely but must live in CA SHIFT: Training is Mon-Fri 8 am – 5 pm PST – 1 week 1on1; Work schedule: Mon-Fri 8 am – 5 pm PST – No OT, holidays or weekends Duration: 12 months, conversion available only if internal roles open. Start Date: 7/13/2026

Team Purpose

This team supports pharmacist-led clinical outreach by managing the administrative workflows that enable timely member engagement, provider coordination, and care gap closure. The role plays a critical part in ensuring members receive appropriate follow-up care and access to medications, while supporting overall quality performance (HEDIS).

Business Need

New program expansion to support HEDIS performance improvement by providing administrative support for pharmacist interventions. As outreach volume increases, dedicated coordination support is required to maintain efficient workflows, ensure timely follow-up, and improve care gap closure outcomes.

Team Environment & Key Work

• Remote, fast-paced, and collaboration-driven team supporting clinical outreach initiatives
• Key responsibilities include:
  • Executing administrative tasks such as faxing providers/pharmacies and tracking follow-ups
  • Coordinating with providers, pharmacies, and members to support medication access and care gap closure
  • Managing reporting spreadsheets and maintaining accurate documentation to support quality reporting and performance

Candidate Requirements

Education/Certification - Required: high school diploma with Pharmacy Technician training in CA - Preferred: CPhT

Licensure - Required: CA Pharmacy Technician license - Preferred:

Years of experience required: 3+ years of pharmacy experience, must be personable on the phone and ability to connect with members and providers, MUST HAVE EXCEL EXPERIENCE Nice to have: Medication therapy management experience & managed care experience Disqualifiers: No Microsoft Excel experience, Must have great verbal English communication skills (language barriers), underqualified Additional qualities to look for: Experience managing multi-step administrative workflows with strong attention to detail; Experience working in a remote environment and managing tasks independently

Top 3 must-have hard skills stack-ranked by importance - 1 - Ability to communicate clearly and professionally with members, providers, and pharmacies

2 - MUST have Excel experience

3 - Strong technical ability to operate and transition between multiple Windows-based systems and tools