Part-Time Center Associate

Job Description

Job Description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS            

• Some computer skills
• Strong verbal skills
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Flexible availability between hours of  9 am and 6 pm
• Willing to work 15-20 hours a week
• Enjoys helping people in a quick interaction
• Perfect for someone attending local Junior college
• Flexible weekends until 3pm