Remote RN Case Manager: Telephonic Care Coordination

Blue Cross and Blue Shield of Minnesota is seeking a dedicated RN Case Manager to provide telephonic support, conduct assessments, identify gaps in care, and develop individualized care plans. You will coordinate referrals to in-network providers and help members understand their benefits while maintaining strict confidentiality.

You will engage members via motivational interviewing, manage a mix of new and follow-up cases, document findings, participate in team rounds, and support audits.