Medical Office Receptionist

Job Description

Job Description

We are seeking an experienced Medical Office Receptionist responsible for overseeing the daily operations of a medical office, ensuring efficient and effective functioning.

• Coordinate patient scheduling, including managing appointments and ensuring appropriate medical insurance coverage.
• Manage the the front desk, telephones, greet patients, follow up with patients for appointment reminders, prescriptions, records, and other related patient services.
• Coordinate with medical facilities, health insurance companies, and billing companies to insure approval for medical services.
• Prepare and submit billing data to billing company.
• Assist Doctor with Patient Notes & Data entry into Practice Fusion and EPIC EHRs.
• Monitor and manage patient flow to optimize efficiency and minimize wait times.
• Maintain accurate and up-to-date medical records using electronic health record systems such as Practice Fusion and/or Epic.
• Handle patient inquiries, complaints, and concerns in a professional and timely manner.
• Oversee inventory management of medical supplies and equipment.

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the Medical Office Receptionist. It is not exhaustive and may be subject to change based on the needs of the organization.

Qualifications:

• Previous experience in Medical Office Services/Reception
• Experience with Electronic Health Records: Practice Fusion or EPIC
• Medical Billing experience is a plus
• Excellent written and verbal communications skills
• Excellent Public Relations skills'

Work Location:  One location

Work Remotely: No

Job Type: Full-time

Education:

• High school or equivalent (Required)
• Associate or Bachelors Degree Preferred

Experience:

• Medical office/Receptionist: 2 years (Required)
• Electronic Medical Records: 1 year (Required)
• Medical Receptionist: 2 years (Required)
• Microsoft Office: 1 year (Required)

Work Location: In person