Logistics Coordinator

Logistics CoordinatorHassett Logistics is seeking a Logistics Coordinator to join our team at our Oakbrook Terrace, IL location. The Logistics Coordinator provides daily support for quoting, routing, dispatch, track and trace of shipments and product storage/handling updates.Schedule: Monday through Friday, 8:00 a.m. until 5:00 p.m. Must be available for overtime with little or no notice based on customers' schedules.Principal Responsibilities:Coordinate, track and trace for shipping and handling requests with customers and suppliers in support of a customer specialized project.Proactively identify shipments at risk of service failure and take control of shipments to ensure on time delivery.Correctly troubleshoot and proactively resolve shipment discrepancies, as needed.Respond timely to customer needs for information, including but not limited to updates on orders, Proof of Delivery and inventory cycle counts.Notify Operations Lead of all requested changes from the customer or a supplier regarding shipping, handling or administrative items.Provide feedback and guidance on process and communication to support customer needs.Take ownership of issues through to resolution on all requests.Report customer feedback to Logistics Project Lead, including any signs of customer dissatisfaction.Correctly enter data into transportation management system and maintain and generate required reports; properly process, audit and file various documentation.Participate in cross functional projects.Assist in the identification and execution of process improvement initiatives.Perform other duties as assigned.Qualifications:2+ years' experience in Logistics; Transportation or Distribution industry experience with understanding of airfreight, expedited ground services, warehousing, inventory, and order fulfillment preferred.Strong organizational skills.Experience with TMS systems preferred.Excellent communication and time-management skills.Must be able to multitask & prioritize efficiently in a fast-paced environment.Proficient with Microsoft Office systems.Ability to work independently and as part of a team.High school diploma or GED equivalent is required.What We Offer:Competitive compensation packageExcellent benefit options including:MedicalDentalFlexible Spending AccountCompany-paid Long-Term Disability coverageCompany-paid Basic Life insurance401(k) plan with discretionary Company MatchGenerous Vacation, Sick Paid Time Off, and Floating HolidaysHassett Logistics is an Equal Opportunity Employer EEO/M/F/Vet/Disability/LGBT. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, gender, sex, national origin, age, disability, ancestry, medical condition, genetic information, marital status, sexual orientation, military status, veteran status, hairstyle, or any other characteristics protected by federal, state, or local law. As an Equal Opportunity Employer, Hassett Logistics complies with the laws and regulations outlined in the "EEO is The Law" poster.Our Company:Hassett is a leader in time-definite freight services in the highly competitive air express industry. Our roots extend back to the 1940's as a small family-owned moving and storage company. We provide secure, convenient, multi-mode solutions to meet each customer's specific transportation requirements. Industries of all kinds have turned to Hassett to deliver their freight. Our team works with a variety of businesses - publishing, entertainment, automotive, manufacturing, and tradeshows.Hassett Logistics was named as one of the Best Places to Work in Illinois in 2020 and 2021 by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA - The Management Association, the Small Business Advocacy Council and Best Companies Group. Our team works hard to continually meet demands and exceed the high expectations we set for ourselves - it's The Hassett Way.