Business Process Owner I

Responsibilities Define and document the process strategy, scope, and objectives. Collaborate with stakeholders across departments to align process improvements with business needs. Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks. Lead or support process redesign initiatives, ensuring consistency, quality, and scalability. Own the governance of the process, including change management, documentation, and training. Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations. Partner with IT, operations, and other departments to implement systems or tools supporting the process. Requirements Bachelor’s degree in business, MIS, or related 5 years of HVAC manufacturing operations experience Lean Six Sigma or related process certification preferred Strong understanding of business operations and process design Excellent analytical, problem-solving, and decision-making skills Effective communication and stakeholder management abilities Experience with process improvement methodologies (e.g., Lean, Six Sigma) Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms #J-18808-Ljbffr Jobtailor