Case Manager

Evening Bilingual-Spanish Case Manager

S:US is seeking an Evening Bilingual-Spanish Case Manager for our womens shelter in Manhattan. This position is located at West 135 Street, New York, NY 10030.

Essential Duties & Responsibilities:

• Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures
• Conduct psychosocial, vocational/educational, and housing assessments and documentation of same
• Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
• Prepare housing applications and assist clients with the housing application/interview process.
• Monitor and assess client progression/regression in behavior and/or appearance
• Facilitate group and individual counseling, workshops, psych education, and recreational activities
• Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills
• Provide comprehensive case management services to an assigned caseload
• Develop initial service plans and conduct service plan reviews as needed for an assigned caseload
• Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
• Provide crisis intervention and address all emergency situations as appropriate
• Monitor client medication compliance and collaborate with nursing staff to monitor compliance
• Refer clients to appropriate community resources as needed
• Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
• Facilitate discharge/transfer process and documentation of same
• Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
• Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
• A work schedule that includes some weekend and evening hours is required

Job Requirements

Required Education and Experience:

• High School Diploma/GED required
• Bilingual-Spanish
• Two years' experience with homeless population
• Ability to work with a culturally diverse population

Preferred Qualifications & Skills: Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at View email address on click.appcast.io.

ID: 2025-18005