Sr Financial Product Strategy Manager - HELOC & Mortgage

About the Role LendingClub Bank is expanding its home lending capabilities and partnerships, focusing on delivering home equity and mortgage solutions through digital and embedded experiences. This role is a hands‑on leader that owns and grows our embedded home equity and mortgage business, manages key external partnerships, and continuously improves end‑to‑end member experience. What You'll Do Own Home Lending Performance - Own end‑to‑end performance of HELOC and embedded mortgage offerings, including traffic, conversion, approval, funding, member satisfaction, and unit economics. Partnership Management - Serve as day‑to‑day owner for key mortgage and home equity partners, oversee SLAs, issue escalation, roadmap alignment, and ongoing business reviews; collaborate with partners on joint initiatives across offers, messaging, and funnel optimization. Embedded Experience & Growth - Partner with Product, Marketing, and Data teams to define where and how home lending solutions appear across LendingClub experiences; design and prioritize experiments around targeting, placement, messaging, and offer presentation; identify cross‑sell and lifecycle opportunities tied to member behavior and financial health signals. Analytics & Insights - Define and own core performance metrics for HELOC and mortgage products; build operating dashboards and routines that translate data into clear insights and recommendations for senior leadership. Distribution & Operating Model Evolution - Partner with Legal, Compliance, Risk, Operations, and HR to support compliant mortgage distribution models; draft procedures, scripts, and playbooks for internal teams; ensure controls are compliant, repeatable, auditable, and clearly owned. Business Planning & Roadmap Input - Build data‑driven business cases to support expansion into new products, partners, and geographies; provide prioritized inputs into Product and Technology roadmaps; partner with Performance and Lifecycle Marketing teams to drive sustained growth and adoption. Member Voice & Continuous Improvement - Partner with Customer Service to review feedback and complaints, conduct listening sessions, and identify journey improvements; bring member, partner, and internal insights into a structured backlog and drive continuous improvement. About You 6+ years of experience in financial services, with at least 5 years in mortgage, HELOC, home equity, or related home lending. Experience with embedded finance, partner‑led, or white‑label lending models. Strong program and project management skills with a track record of driving complex, cross‑functional initiatives. Familiarity with mortgage and HELOC regulatory frameworks; comfortable partnering with Legal and Compliance. Experience defining, tracking, and evolving KPIs and operating metrics. Collaborative and influential, able to lead without authority across Product, Technology, Operations, and external partners. Clear and effective communicator, able to translate complexity into actionable direction. Comfortable operating independently in a fast‑paced, highly cross‑functional environment. Bachelor’s degree in a related field, or equivalent work experience. Nice to Have Direct experience at a mortgage or HELOC broker, correspondent lender, or fintech home lending platform. NMLS license or experience working closely with licensed sales or operations teams. Experience launching or scaling embedded lending partnerships. Background building digital banking or lending journeys. Location San Francisco – in‑office Tuesdays, Wednesdays, and Thursdays; remote placement not considered. Benefits & Compensation Base salary: $156,000–$180,000. Potential equity, annual bonus, medical, dental, vision, 401(k) match, wellness programs, flexible time off, up to 16 weeks paid parental leave. Equal Opportunity Employer LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status, or political views. We are committed to providing reasonable accommodations for qualified individuals with disabilities in the job application process. #J-18808-Ljbffr LendingClub