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Remote Call Quality Specialist - Healthcare Scheduling

Federal Staffing Resources

San Antonio, TX
  • Remote job

International SOS Government Medical Services is seeking a Call Quality Auditor to evaluate patient scheduling and referral management calls and drive service quality. You will review agent performance, provide constructive feedback, and support coaching and training initiatives to improve accuracy and patient experience. Remote role with local live near San Antonio, TX; requires living within 50 miles. Typical schedule is Monday–Friday with 8-hour shifts; overtime may be required. #J-18808-Ljbffr Federal Staffing Resources

Vacancy posted 12 hours ago
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