Provider Lead - Primary Care

Provider Lead

The Provider Lead works closely with the Chief Medical Officer (CMO) and Clinic Manager to ensure effective and efficient clinic operations at their respective clinic. In collaboration with the CMO, the Provider Lead will help develop clinical standards and support strategy as it relates to clinical care. This position will provide services to patients, facilitate clinic provider culture, and be a clinical subject matter expert as part of the interdisciplinary care team.

This role is 10% administrative as provider lead, and 90% in direct patient care as a primary-care provider.

Essential Job Duties

• Partners with the Clinic Manager to ensure successful operations in the clinic
• Participates in team meetings, provider meetings, quality meetings, and other community or professional activities as requested by CMO
• Meets regularly with the CMO to review patient care issues and provides input into the development of treatment guidelines and protocols
• Provides on-site day to day clinical supervision and back-up of Primary Care Providers.
• Organizes and leads site-provider team meetings
• Evaluates provider performance and communicates constructive feedback (e.g., patient satisfaction, metrics, collaboration with staff, referral patterns, case reviews)
• Works with individual providers when there are problem areas
• Provides supervision of assigned provider staff
• Collaborates in development of Performance Improvement Plans (PIP) for providers at risk
• Analyzes provider staffing needs and makes recommendations for clinic needs
• Assesses provider staff needs for training, tools, and other resources necessary to carry out their duties
• Communicates accurate information from executive leadership and other teams to staff in a timely manner

Professional Core Values

• Supports clinic-based multidisciplinary collaborative care teams
• Consistently models a positive commitment to patients, coworkers, and the organization
• Accepts personal responsibility for contributing to the organization's initiatives and objectives
• Supports the value of continuous learning and improvement
• Proactively identifies areas where improvement is needed and seeks out opportunities to increase personal and team knowledge
• Demonstrates honesty and integrity
• Maintains open communication to develop trust among all
• Displays cultural sensitivity to the population being served and exhibits a non-judgmental attitude while working with individuals from diverse backgrounds and experiences
• Leads the way as a culture champion as an example for all staff

Qualifications

Education, Certificates, Licenses & Registrations

• Meets basic requirements and holds current Oregon state licensure as MD/DO with prescriptive privileges
• At least 5 years of practice experience as a primary care provider is required
• Previous leadership experience supervising other PCP providers is preferred

Knowledge, Skills, Abilities & Behaviors

• Knowledge of and ability to apply NHC policies and procedures
• Knowledge of and ability to apply FQHC guidelines
• Knowledge of and ability to apply standards of practice

Working Conditions

• While performing the duties of this job, the employee is frequently exposed to blood or bodily fluids.
• Occasional exposure to toxic or caustic chemicals is possible.
• The noise level in the work environment is usually moderate.
• Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
• Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.
• Occasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.

Note: This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.