Low Voltage & IT Support Engineer

Job Description

Job Description

We are a full-service hotel committed to delivering reliable technology, secure systems, and excellent guest experiences. We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team.

Key Responsibilities

• Maintain, troubleshoot, and support hotel low-voltage systems , including:
  • CCTV & surveillance systems

  • Access control & key systems

  • Structured cabling & network infrastructure

  • Telephone and TV systems

• Provide basic IT support , including:
  • Network and hardware troubleshooting

  • Coordination with vendors and service providers

• Ensure system stability and quick response to technical issues

• Maintain service records and follow hotel SOPs

• Support emergency repairs and on-call duties as needed

Qualifications

• Experience with low-voltage systems and IT support (hotel experience preferred)

• Strong troubleshooting and hands-on technical skills

• Bilingual in English and Chinese (Mandarin) – required

• Good communication skills and ability to work with multiple departments

• Reliable, detail-oriented, and a team player