Merchandiser - FT

Sales Service Associate

Under the supervision of the Retail Service Manager and Retail Service Supervisor, the Sales Service Associate is to grow volume and facilitate the order taking process as well as implement, execute and monitor merchandising standards for direct customers.

Essential Functions Statement(s)

• Establish and maintain customer rapport by providing outstanding customer service.
• Attain monthly volume and revenue goals.

Other Functions

• Constant communications with management on in stores observations
• Monitors and reports competitive activity in the trade to Retail Services Manager.
• Employ proper usage and handling of company issued equipment and devices.
• Work closely with Paradise Beverages logistics department to ensure all accounts are kept current within Paradise Beverages' delivery standards.
• Report growth, expansion, or closing of accounts in assigned territory.
• Adheres to company's professional dress and appearance policy at all times, projecting a positive image of the company and our product line.
• Recommends promotional items.
• Communicate concerns regarding account inventory.
• Performs other related duties as assigned.

Position Qualifications

Competency Statement(s)

• Communication, written and oral Ability to communicate with others in writing and orally effectively, clearly and concisely.
• Organized Being organized or following a systematic method of performing a task.
• Responsible Ability to be held accountable or answerable for one's conduct.
• Honesty / Integrity Ability to be truthful and be seen as credible in the workplace.
• Accountability Ability to accept responsibility and account for his/her actions.
• Reliability The trait of being dependable and trustworthy.
• Friendly Ability to exhibit a cheerful demeanor toward others.
• Customer Oriented Ability to take care of the customer's needs while following company procedures.

Mental Demands

• Ability to work under stressful conditions
• Able to interact with others with courtesy and tact
• Ability to manage and prioritize multiple projects in an organized and efficient manner
• Ability to respond to crisis situations in a calm and effective manner
• Ability to complete projects on schedule

Communication Demands

The position requires verbal and written communications to managers, supervisors, co-workers, customers, vendors; requires talking on the telephone; requires responding to written or verbal requests of co-workers, customers and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other work-sites; Ability to communicate via the latest technologies required for the position.

Position Requirements

The position requires a Valid Hawaii state driver's license, personal vehicle with current registration and insurance that complies with company requirements. Must pass drug test and military background clearance for services to military accounts on military bases. Smart phone, email address and access to computer.

Skills & Abilities

Experience: Experience and knowledge of marketing, merchandising and promotional techniques and materials is a plus but not required.

Education: High School diploma or equivalent

Computer Skills: To perform this job successfully, an individual should have basic knowledge of Microsoft Office applications. Integrated Retail Scanner, Bar Code Scanner, portable electronic Devices.

Language: Well-developed verbal and written English communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

The employee is frequently required to stand; walk; reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment

The work environments will be indoor and outdoor as 40% of work is driving from one account to another. Most work is done independently. Occasionally a trainee or supervisor may work with you. Uniform, Company ID and closed toes shoes required at all times. Attendance at meetings and training sessions may be required. Office conditions consist of a manufacture office in a controlled environment with moderate noise from the production area where coffee is roasted, packaged and stored. Operates basic warehouse equipment including safely managing a hand truck, pallet jack, 6-wheeler wagon and a utility knife.