Automotive Service Advisor

Automotive Service AdvisorYou're the kind of advisor who thrives in a busy shop. You know how to juggle customers, technicians, phone calls, and repair orders without letting the details slip. You communicate clearly, solve problems quickly, and treat every customer like they're your only customer.If that sounds like you, we'd love to talk.At Coggins Auto Group, we're looking for an experienced Automotive Service Advisor to join our growing team at either Coggins Toyota of Bennington or Coggins Honda of Bennington. We're a family-owned dealership that believes customers deserve honesty, transparency, and an experience that's actually enjoyable. No gimmicks. No unnecessary pressure. Just a team that works together to take care of people.As the face of our service department, you'll keep customers informed, technicians productive, and the day moving forward while delivering the kind of service that keeps people coming back.What You'll DoWelcome customers and create an exceptional first impressionListen carefully and recommend maintenance and repairs with confidenceWrite accurate repair orders and provide realistic timelinesCoordinate repairs with technicians to keep work flowing efficientlyCommunicate updates proactively so customers always know what's happeningHelp customers understand their vehicle and maintenance needsKeep repair orders organized, accurate, and completeDeliver a transparent, stress-free service experience from start to finishWhat We're Looking For2+ years of Automotive Service Advisor experience preferredExcellent communication and customer service skillsAbility to manage multiple repair orders in a fast-paced environmentOrganized, dependable, and solutions-focusedTeam player who enjoys helping wherever neededComfortable using dealership software and technologyValid driver's licenseWhy You'll Love Working HereAt Coggins, we know great advisors have options. That's why we've built a culture where your work is appreciated, your voice is heard, and your success matters.You'll enjoy:Competitive pay with performance opportunitiesFamily-owned company with supportive leadershipModern, high-volume Toyota and Honda service departments401(k) with company matchHealth, dental, vision, and life insurancePaid time offEmployee discountsOngoing training and opportunities for advancementA team that genuinely enjoys working togetherScheduleMonday-Friday: 7:30 AM-5:15 PMRotating Saturdays: 7:45 AM-1:00 PMReady for a Better Shop?If you're an experienced Service Advisor looking for a dealership that values teamwork, integrity, and taking care of both customers and employees, we'd love to meet you.Count on Coggins. Count on a career you'll be proud of.LocationToyota or Honda store located in Bennington, VT 05201 (In-person role; reliable commute or relocation required)We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.