Guest Service Agent
J Hospitality
The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to ensure standards are maintained.
ESSENTIAL FUNCTIONS- Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of hotel's facilities at time of registration.
- Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the hotel.
- Inform Housekeeping of vacant dirty rooms as they become available upon check-out.
- Update room status as Housekeeping notifies the desk of changes, if needed.
- Assist in the verification, balancing and revenue maximization of hotel's room availability.
- Follow proper cash handling procedures and be able to file and post all charges to Guest folios and ledger accounts.
- Act as Manager on Duty in absence of any on-site management.
High School graduate or equivalent required,
EXPERIENCE
Prior Customer Service related experience preferred.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Natchez, MS vacancy
$1,000 - $1,400 per week
...Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share... ...an environment that is clean, safe, and attractive for our guests. Prioritizing comfort and cleanliness of staterooms, facilities...SuggestedFull timeTemporary workLocal areaShift workAfternoon shiftAmerican Cruise Lines
Vidalia, LA4 days ago- ...Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. Hold officers and crew accountable to American Cruise Lines’ standards. Comply with American Cruise Lines’...SuggestedDaily paidFull timeWork at officeLocal areaImmediate startHome officeFlexible hoursShift work
American Cruise Lines
Natchez, MS2 days ago - ...Hotel Manager to oversee hotel operations on board. Responsibilities include supervising staff, ensuring service excellence, and maintaining high standards in guest services and hospitality. Candidates should have a Bachelor's in hospitality management and at least 3 years...SuggestedFlexible hours
American Cruise Lines
Natchez, MS3 days ago - ...Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the...SuggestedDaily paidFull timeWork at officeLocal areaImmediate startHome officeFlexible hoursShift work
American Cruise Lines
Natchez, MS3 days ago - ...communication skills. Day shift. Job Purpose : To clean any assigned area. To supply areas with all items required for guest convenience. Essential Functions : Cleaning guests rooms, including but not limited to making beds neatly with fresh sheets and...SuggestedDay shift
Natchez Grand Hotel
Natchez, MS18 days ago - ...roulette and craps as well as delicious dining options, we offer a guest experience unparalleled to others. In addition to our boasting... ...to Player Relations Manager. Clearly communicates programs/services to necessary people, seeks their support and keeps them informed...Full timeLocal area
Saratoga Harness Rac
Natchez, MS3 days ago $21.5 per hour
...Wage Rate $21.50/hour Overview Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expectinga paycheck but end up with...Full timeTemporary workImmediate startFlexible hoursShift workTrinity Services Group
Natchez, MS3 days ago- ...atmosphere at Applebee's®. As an Applebee's® Host, you will greet our guests at the door with a warm welcome and a genuine smile. You will... ...the world. Here you will always be welcome - for delicious food, in a neighborhood setting, with attentive service, at a great value.Casual workFlexible hoursShift work
Applebee's
Natchez, MS2 days ago $21.5 per hour
...$21.50/hour Overview Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end...Full timeTemporary workImmediate startFlexible hoursShift workTrinity Services Group
Natchez, MS5 days ago- ...foods. 12. Check menu, pull next day's food production and accurately complete all production logs. 13. Report any problems or any injuries to the manager. 14. Check and log temperatures of food. 15. ...Food Service, Cook, Worker, Service, Restaurant, Education, Food...
Copiah Lincoln Community College
Natchez, MS3 days ago - ...a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ's brand and of the specific store in which they are employed...Local areaShift work
PJ's Coffee
Natchez, MS1 day ago - ...engaging atmosphere at Applebee's®. As an Applebee's® Carside specialist, your voice is the first and most impactful impression for guests looking for a To-Go or Pickup experience. Carside Specialists have the best success when they provide clear communication with our...Casual workFlexible hours
Ontario Trillium Foundation
Natchez, MS3 days ago - ...be friendly, outgoing and possess good communication skills. A guests dinner and/or bar experience should be equally enjoyable and you... ...limited to, the following: Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better. Welcome each...Part timeImmediate startShift work
- ...Position Location: Concordia Parish, LA (and surrounding areas) About Proof Technology Proof is a leading nationwide legal services company. We connect independent process servers with firms and individuals seeking their services. Proof is seeking Process...Contract workFor contractors
- ...looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things...Local areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
