Seasonal Merchandise Team Lead
Wildlife Conservation Society
Seasonal Team Lead
Earn your stripes in sales and service! With a warm and welcoming smile, help our guests choose the perfect souvenirs to take home. If you are looking for a fast-paced, fun environment to show off your customer service skills, join us at WCS.
Essential duties include:
- Assist staff in closing registers when necessary.
- Assist training new staff.
- Stand by when staff count registers and report overages and shortages.
- Assist with exchanges/returns.
- Assist with inventory and report if anything needs to be ordered.
- Maintain cleanliness and compliance with food safety procedures.
- Open / Close the store.
- Assist manager with scheduling.
- Help staff with any questions or concerns they may have.
- Check off and sign for deliveries.
- Oversee opening and closing business.
- Upkeep the store to the standards of PPZ Cafe presentation and replenish.
- Oversee staff duties and policy adherence (uniform, code of conduct, etc).
- Making food and merch orders/ handling deliveries.
- Making change and collecting money from guest for WCS merchandise.
- Actively seek out and engage guest with a friendly greeting and smile.
- Stock shelves and process deliveries to maintain appropriate inventory levels.
- Maintain general knowledge of park amenities to provide excellent service to our guest.
- Ensure merchandise and food presentation areas are fully stocked, organized, and visually appealing.
- Maintain cleanliness and organization in stock rooms on a daily basis.
- Actively engage in upselling and maintain a clean environment in your designated area.
- Ensuring quality standards of all products by adhering to local, state, and federal food handling, preparation, and portioning procedures.
- Prepare and sell WCS food items and increase sales through cross and up-selling.
- Collect payment for items, adhere to all cash handling and inventory policies and procedures.
- Provide consistent quality offerings through the proper preparation and display of goods.
- Maintain cleanliness and organization of assigned work areas, as instructed.
- Stock shelves or process deliveries, following departmental inventory control procedures.
- Complete other assignments and helping others on the team as required.
- Daily cleaning.
- Comply with coursework and regulations for all Health Department licenses, as required.
- Free access to 5 parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals.
- Complimentary guest park tickets.
- Company-provided uniforms.
- Park discounts on merchandise, food purchases, memberships and daily complimentary meal.
- Serve Safe Certification Training/Food Handler Certification reimbursements.
- Access to online learning and tuition discounts with Monroe College.
- Earned paid sick time.
- Employee assistance program.
- Free banking.
Overview of responsibilities:
Perks of working with us:
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$20.5 - $25.63 per hour
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$22 - $22.25 per hour
...maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store. The minimum age requirement is 21 and must have a flexible schedule. The physical...Seasonal workHourly payFlexible hours$17.92 - $18.17 per hour
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