Restaurant Host/hostess

Job Description

Job Description

Blackfinn Randhurst is seeking an outgoing and personable Restaurant Host/Hostess to be the welcoming face of our establishment. This role requires weekend availability and offers the chance to work within a small, close-knit team, primarily during peak hours. The successful candidate will report directly to the Floor Supervisor and play a crucial role in creating a positive initial impression and enhancing the overall guest experience.

Responsibilities

• Greet and seat guests promptly and courteously
• Manage reservations and waitlist efficiently
• Answer phone calls and handle take-out orders accurately
• Engage with guests to ensure a positive dining experience
• Manage the guest queue during busy periods
• Provide excellent customer service at all times
• Maintain clear communication with team members and supervisors

Preferred Qualifications

• Entry-level experience in customer service roles
• Strong communication and phone etiquette skills
• Ability to multitask effectively in a fast-paced environment
• Positive attitude and ability to collaborate within a team
• Problem-solving skills to address guest concerns promptly