Product Manager (Baltimore City County)

Do you have the vision to turn bold ideas into innovative products that make a real impact? If you're passionate about building solutions that solve meaningful problems, we’re eager to hear from you!

SAGE Dining Services® is seeking an exceptional Product Manager to lead the strategic direction of our food software portfolio. In this exciting, newly established role, you will define our product vision, create actionable multi-year roadmaps, and bring groundbreaking ideas to fruition. You'll uniquely combine strategic thinking with exceptional execution, ensuring that each product delivers tangible value.

You will engage closely with key stakeholders, dive deep into venue operations, and collaborate cross-functionally with Strategy, Project Management, and Development teams to uncover user needs and create software solutions that truly make a difference.

This opportunity goes beyond the traditional Product Manager role; it's your chance to leave a lasting mark on a growing organization and the future of our food software landscape.

We're seeking candidates based in the Baltimore area who can primarily work from our home office in Lutherville, MD. We're also happy to consider applicants within a reasonable commuting distance.

Are you ready to help shape what’s next? Join us and help transform the future of our food software.

What you'll get:

• Collaborative team environment.
• Competitive salary and benefits.
• Beautiful offices with possibility of limited local remote work.
• A company whose values you can trust and believe in.
• Growing business with opportunities for your personal career progression.

What you'll do:

• Develop and communicate a clear product vision and strategy that aligns with company goals and market demands. Define the product roadmap and prioritize features based on customer needs, market trends, and business objectives.
• Oversee the development process, coordinate tasks, manage timelines, and ensure that the project stays on track.
• Participate in sprint planning, stand-ups, and reviews to ensure the development team is aligned with the product goals. Facilitate communication and collaboration between teams to drive product excellence.
• Work through product roadblocks through problem-solving and initiatives.
• Conduct thorough market research and competitive analysis to identify opportunities and threats. Stay up-to-date with industry trends and emerging technologies to ensure our solutions remain cutting-edge.
• Plan and execute product launches and prepare support materials.
• Track product performance through metrics and analytics to measure success, identify areas for improvement, and make data-driven decisions.
• Gather and analyze feedback from users to continually improve the product.
• Engage with customers to gather feedback, understand their pain points, and translate their needs into actionable product requirements. Develop and maintain strong relationships with key stakeholders and users.
• Meet regularly with staff attorneys to ensure compliance with subject matter.

What you'll need:

• Several years of experience in product management or related roles, with a proven track record of successful product launches.
• A degree in a relevant field (e.g., Computer Science, Engineering, Business Administration) is often preferred, though relevant experience and skills can sometimes substitute for formal education.
• Deep understanding of customer needs and user experience to ensure the product meets or exceeds user expectations.
• Knowledge of software development processes (e.g., Agile, Scrum) and methodologies.
• Familiarity with programming concepts and technologies relevant to the product.
• Experience in defining and executing product strategies and roadmaps.
• Ability to envision the long-term potential of the product and align it with business goals.
• Proficiency in managing multiple projects, setting priorities, and meeting deadlines.
• Ability to work with diverse teams, including development, design, marketing, and customers.
• Excellent written and verbal communication skills for creating clear product documentation, presentations, and reports.
• Strong analytical skills to identify problems and develop effective solutions.
• Skills in conducting market research to understand customer needs, market trends, and competitive landscape.

About SAGE

SAGE Home Office teams — from Accounting and HR to Marketing, Technology, and more — provide the behind-the-scenes expertise that supports our dining operations and helps them thrive.

Here, you’ll find a collaborative environment where professionals from diverse fields work together to solve challenges, share ideas, and make an impact. Whether you specialize in nutrition, sales, purchasing, or strategy, your work will help our Operations Teams deliver fresh, chef-inspired dining experiences that bring joy and community to campuses nationwide.

Whether you’re looking for a new challenge, a sense of purpose, or a place where your skills can grow, you’ll find it here. At SAGE, we believe your career should empower you, inspire you, and give you the chance to make a difference every day.

Management Team Members enjoy comprehensive medical, dental, and vision coverage with multiple plan options; company-paid short-term disability; company-paid life insurance; supplemental life insurance; long-term disability; a 401(k) with company match; a discount buying program; an employee assistance program; paid holidays and personal days; and benefits through the SAGE Foundation, including access to apply for academic scholarships for dependents and disaster assistance. Home Office management employees have a PTO policy.

GROW. CREATE. COLLABORATE.

Learn more at sagedining.com or connect with us on Instagram , LinkedIn , Facebook , and YouTube .

This job advertisement should not be misconstrued as an offer of employment or a comprehensive listing of position responsibilities/expectations.

Equal opportunity employer.

If you’re a candidate living in California or applying for a position in California, please visit sagedining.com/blog/post/156768/california-consumer-privacy-notice-to-california-employees-and-job-applicants for information regarding SAGE’s California privacy practices.