Clinical Support Specialist (Medical Assistant)

Job Description

Job Description

Salary: $22.00/hour

About Us

At Around The Block Health Care, were not your average clinic. We provide primary care, addiction medicine, psychiatry, ketamine therapy, and counseling in a warm, inclusive, and supportive environment. Our mission is simple: give patients the dignified care they deserve while making sure our team feels valued, respected, and encouraged to grow.

The Role
Were looking for aClinical Support Specialistwhos compassionate, reliable, and excited to be part of a team that makes a difference. This is a hands-on role where youll get to support patients and providers in meaningful ways, from vitals and injections to procedure prep and care coordination.

What Youll Do

• Take vitals and keep patients comfortable during visits
• Administer vaccines and injections
• Assist with IM/IV ketamine appointments
• Help prep for in-office procedures: steroid injections, joint injections, trigger point therapy, wound care, etc.
• Assist with medication prior authorizations
• Order labs and imaging as needed
• Pitch in with charting, scheduling, and other clinic tasks
• Maintain patient confidentiality (HIPAA compliance)
• Be a positive, supportive team player

What Were Looking For

• At least 1 year of experience in a medical or psychiatric setting
• Current BLS certification (required)
• MA, RMA, CMA, CCMA, CMAA certification or CNA license (preferred)
• TMS (Transcranial Magnetic Stimulation) or ketamine administration experience = a plus, not required
• Strong communication skills and attention to detail
• Comfortable multitasking in a busy setting
• Team-oriented, compassionate, and ready to learn

Schedule

Monday Friday, 8:00 AM 5:00 PM with an hour lunch (12:00 PM - 1:00 PM)

Perks & Benefits

• Health, dental, and vision insurance
• Group supplemental insurance: hospital indemnity, accident expense, critical illness, and cancer coverage
• Group life insurance
• Lyric Virtual Health package (virtual primary & urgent care, mental health support, wellness services)
• Paid sick leave, vacation, and mental health days (for full-time team members)
• Paid holidays (for full-time team members)
• One-on-one mentorship and continuing education opportunities

Why Youll Love Working Here
Were a people-first workplace where inclusivity, support, and growth are integral to our culture, for our patients and each other. If youre looking for a team that values compassion, collaboration, and a good sense of humor, youll fit right in at Around The Block Health Care.