Surveillance Officer

Description

Responsibilities:

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relationships.
• Monitor Table Games and Electronic Gaming Device activity, Armored Car pick-up and all areas where Chips and Vouchers are issued and redeemed, Count Room Procedures, as well as all other non-gaming areas throughout the property, including but not limited to the entrance and exits.
• Perform all duties and responsibilities related to the Illinois Gaming Board (IGB) Statewide Voluntary Self-Exclusion Program in accordance with Section A of the Bally's Chicago Operating Co., LLC System of Internal Controls.

• Report irregularities, unusual, and suspicious activities to the Surveillance Supervisor or Surveillance Shift Manager, Director of Surveillance, and the Illinois Gaming Board Docksite Supervisor/Agent.
• Monitor and safeguard company assets.
• Protect the overall integrity of gaming at the casino.
• Perform other duties as assigned.

Compensation:

• Target Salary Range: $23

Additional Benefits:

• $7 Daily Employee Parking

Physical Demands Work Environment:

• Frequently required to stand, walk, and remain seated for extended periods.
• Frequently required to distinguish and identify colors accurately.
• Occasionally required to work at heights exceeding 10 feet.
• Frequently required to lift, carry, push, or pull items weighing up to 25 pounds.
• Frequently required to reach above shoulder level.
• Occasionally required to work in confined or restricted spaces for extended periods.
• May be exposed to bright lights, elevated noise levels, and fast-paced or high-pressure situations while performing job duties.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications
Behaviors Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Education High School (preferred)
Experience Must be 21 years of age or older. (required)
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board. (required)
Must be a high school graduate or equivalent. (required)
Must have above-average math skills. (required)
Must have strong organizational and decision-making abilities. (required)
Must have excellent customer and employee relations skills. (required)
Must have excellent written and verbal communication skills. (required)
Must be able to work flexible shifts, including weeknights, weekends, and holiday. (required)
Licenses & Certifications IGB Level 2 (preferred)
Skills

• Ethical Conduct (preferred)
• Decision Making (preferred)
• Critical thinking (preferred)
• Collaboration (preferred)
• Active Listening (preferred)
• Interpersonal Skills (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.