Dispatch
$15 - $17 per hourNevada Pic A Part
Job Type
Full-time
Requirements Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115 Pay: $15-$17/hour (based on experience) Hours: Full Time - 40 hours/week Company Overview: Nevada Pic A Part is more than just a salvage yard - it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today! Qualifications:
- Professional communication skills - clear, friendly, and courteous with customers and drivers
- Organized and detail-oriented - able to manage multiple screens, tabs, and calls at once without losing track
- Strong computer skills - comfortable with Microsoft Office (Word, Excel, Outlook) and learning company software
- Dependable and punctual with a strong work ethic
- Able to multitask effectively while maintaining accuracy and composure under pressure
- Customer service experience required - dispatch experience a plus
- Bilingual (English/Spanish) preferred
- Basic automotive knowledge (vehicle makes/models) is a plus, but not required
- Team player who is professional, trustworthy, and takes pride in a clean and safe work environment
- Answer and manage incoming calls, texts, and emails from customers, vendors, and tow drivers in a professional and courteous manner
- Collect and confirm all necessary details for each pick-up and provide customers with clear, accurate information about expected arrival times
- Dispatch and route tow trucks efficiently based on driver proximity, availability, vehicle type, and pick-up urgency
- Monitor and track active tows, adjusting schedules or re-routing as needed to meet deadlines
- Coordinate daily routes for drivers, ensuring runs are optimized, printed, and reasonable in length
- Maintain accurate digital records of calls, job details, and dispatch activity using company software and email systems
- Serve as the main point of contact for tow drivers while they're on the road, quickly resolving questions or concerns
- Assist with verifying payments and completing necessary paperwork for purchased vehicles
- Collaborate with other team members to maintain smooth operations and excellent customer service
- Follow all company policies and safety procedures to protect people, property, and equipment
- Health/Dental/Vision Insurance (after 60 days)
- 401(k) with Company Matching (after 1 year)
- Paid Time Off (after 90 days)
- 9 Paid Working Holidays
Salary Description
$15-$17/hour Based on Experience
Vacancy posted 4 days ago
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