Healthcare Call Center Supervisor & Performance Coach
Western Growers Assurance Trust
Western Growers Assurance Trust is seeking a Customer Service Supervisor to oversee the healthcare call center's daily operations, ensuring service delivery meets KPIs and customer satisfaction targets. You will coach CSRs, monitor performance, and coordinate recruitment, onboarding and training across the department.Role emphasizes developing SOPs, driving process improvements, and ensuring HIPAA compliance while fostering a high-performing team focused on accuracy, speed and quality serviceJ-18808-Ljbffr Western Growers Assurance Trust
Vacancy posted 1 day ago
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