Product Specialist (Consumer Electronics)

Product Specialist (Consumer Electronics)

Immediate need for a talented Product Specialist (Consumer Electronics). This is a 12 Months Contract opportunity with long-term potential and is located in Plano, TX (Onsite).

Job ID:26-23009 Pay Range: $40 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Analyze current STG status to determine extent of missing contents
• Determine models missing from STG
• Check for content types including Error Codes, Service Guides, Exploded View, Wire Diagrams, etc.
• Collaborate with PI Team to add missing models to STG
• Prioritize models with high service demand/warranty portion
• Review Service & Training Manuals and create content for new models prior to launch

Key Requirements and Technology Experience:

• Maintain a high level of technical knowledge within the Home Appliance and Electronic Products, both Sales, Product & Customer Care Departments.
• Manage to enhance service expertise by reviewing service contents for products and functions and providing improvements for service contents.
• Development, preparation and critical review of technical reports, technical documents, test procedures, user guides, installation and maintenance manuals.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering preferred
• 2-3 years experiences in Engineering or Technical Field / Home Appliance field

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions.