Title ClerkBilling CLerk

Qualifications

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Education High school diploma or the equivalent. Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements

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Surroundings Spend time indoors in air-conditioned areas. Sitting For prolonged periods. Standing On a regular basis. Walking On a regular basis. Bending, twisting and/or stooping Infrequently. Kneeling and/or Squatting Infrequently. Lifting 25 lbs to 50 lbs, infrequently. Reaching and/or lifting overhead Infrequently. Climbing Stairs. Repetitive hand/finger movement For prolonged periods. Grasping/grabbing with hands Infrequently. Pushing and Pulling Infrequently. Expectations

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General Expectations Devote oneself to ensuring customer satisfaction. Determine management, production, and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system to encourage follow-through with assigned projects. Establish personal performance goals aligned with company standards and devise strategies to meet them. Review and analyze actions regularly to improve time management and planning. Understand business terminology and stay updated on technological changes in products and services. Comply with federal, state, and local regulations governing the company's business. Follow lawful directions from supervisors. Adhere to work rules and procedures. Participate in performance management processes. Interact positively with colleagues and contribute to employee morale. Uphold non-disclosure and confidentiality policies. Work evenings, weekends, and holidays as required. Job-Specific Expectations Be polite, friendly, and greet customers promptly. Implement and monitor an organized filing system for all accounting reports. Oversee all transactions and supervise accounts payable to ensure accuracy and timeliness. Handle customer calls courteously, document messages, and escalate complaints appropriately. Maintain office supplies and ensure a clean, efficient office environment. Manage mail securely and keep vehicle inventory up to date. Ensure prompt payment for sold vehicles and trade purchases. Answer phones courteously, record messages accurately, and communicate professionally. Assist the Business Manager with typing and other tasks as needed. Support workflow and perform duties to ensure smooth operations. #J-18808-Ljbffr Keffer Volkswagen