Biologics Sales Manager - Orthopedics

Job Description

Job Description

The Company

Arthrex Minnesota is a Medical Device Agency representing Arthrex, Inc., a leading orthopedic manufacturer that sets the standard for quality, innovation, and medical education in the orthopedic industry. We are a team of committed professionals with over 375 years of combined experience representing Arthrex throughout Minnesota and Western Wisconsin.

At Arthrex Minnesota, our product is our people. Our job is to provide the highest-quality service, medical education, and innovative solutions to our deserving healthcare providers and partners. To ensure we meet this goal, we train our people to become expert Technology Consultants capable of supporting the vast Arthrex portfolio of products and more than 250 surgical procedures.

A career with Arthrex Minnesota is both challenging and rewarding and supports the Arthrex mission of “Helping Surgeons Treat Their Patients Better™.”

About the Role

The Biologics Sales Manager will lead, manage, and hold the sales force within the Arthrex Minnesota territory accountable for the year-over-year success of the Arthrex Biologics product portfolio.

In this role, you will be responsible for maintaining expert knowledge of the Biologics portfolio and ensuring annual sales quotas are effectively managed and achieved. You will accomplish this by utilizing the CRM and sales reporting tools provided by Arthrex, establishing effective communication with employees, ensuring appropriate engagement from territory representatives, and holding regular meetings with Biologics accountable representatives to establish goals and ensure those goals result in appropriate weekly action.

You will also be responsible for maintaining existing customer relationships and establishing new relationships through regular communication and in-person appointments. This role requires strong leadership and demands that the individual set a professional example for all team members to follow.

Responsibilities

• Work within an assigned geographic sales area and develop and manage specific plans to maximize sales revenue, meet sales quotas, and achieve other Biologics initiatives.
• Serve as the primary point of contact and technical expert for all Biologics products in the portfolio.
• Develop, coach, and mentor the sales team.
• Monitor and assist with Biologics-related activities within assigned territories, including training, coaching, motivation, sales planning, and sales calls.
• Help negotiate sales terms that have been pre-approved by the Regional Director and owners.
• Utilize CRM tools to track and manage category performance.
• Manage and develop key account and customer relationships.
• Work closely with Arthrex Regional Management and Product Management to ensure corporate and agency initiatives are aligned, communicated, and carried out.
• Plan and host surgeon and staff training events at the Arthrex Minnesota Education Center.
• Assist in planning and hosting agency-wide Biologics meetings.
• Serve as the primary point of contact for all Biologics RFPs within the Arthrex Minnesota territory.
• Attend surgeries to provide technical expertise and guidance to surgeons and operating room staff.
• Travel to Arthrex headquarters in Naples, Florida, for personal training and to assist with customer training sessions and events.
• Travel three or more days per week and occasionally work weekends.
• Adhere to Arthrex Minnesota’s core values: Passionate, Reliable, Optimistic, Unified, and Dedicated.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information, protecting organizational assets, acting with ethics and integrity, reporting noncompliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licensure requirements, and company policies and procedures.
• Ensure compliance expectations and policies are communicated to and implemented within the team.
• Uphold the Arthrex mission of “Helping Surgeons Treat Their Patients Better™.”

Minimum Qualifications

• Bachelor’s degree required.
• Minimum of three years of Biologics product sales experience.
• Effective management skills and the ability to manage the company’s sales operations.
• Strong time-management, communication, decision-making, presentation, and organizational skills.
• Professional appearance and presentation required.
• Demonstrated proficiency with Microsoft Outlook, Excel, and Word.
• Strong organizational skills and the ability to manage multiple projects and tasks simultaneously.
• Demonstrated attention to detail.
• Strong verbal, written, and interpersonal communication skills.
• Ability to adapt to changing priorities and direction in a dynamic work environment.
• Demonstrated initiative, including regularly engaging in proactive behavior and identifying opportunities.
• Strong ability to facilitate a collaborative working environment for customers and team members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.