IT Systems Analyst II

Job Description
Program Background

The Navy Maritime Maintenance Enterprise Solution (NMMES) is a comprehensive Information Technology (IT) toolset supporting NAVSEA's ship maintenance, overhaul, repair, and modernization operations across the U.S. Navy fleet. NMMES encompasses approximately 79 IT systems, applications, networks, and data centers serving over 51,000 users worldwide at Navy Shipyards (NSY), Intermediate Maintenance Facilities (IMF), Regional Maintenance Centers (RMC), Ship Repair Facilities, and Forward Deployed Regional Maintenance Centers. The NMMES Technical Refresh (NMMES-TR) program involves modernization of these enterprise systems, requiring comprehensive systems analysis, network design, site installations, and ongoing technical support across multiple Navy facilities.

Position Summary

The IT Systems Analyst analyzes and develops computer software possessing a wide range of capabilities, including engineering, business, and records management functions. This position develops plans for automated information systems from project inception to conclusion, defines system requirements, and develops program specifications. The IT Systems Analyst conducts site surveys, designs and optimizes network topologies, prepares Technical Design Packages, and configures hardware and software installations. This role requires full technical knowledge of all phases of applications systems analysis and programming, with a strong understanding of the business functions for which applications are designed. The position relies on extensive experience and judgment to plan and accomplish goals, and may lead and direct the work of others.

Key Responsibilities
Systems Analysis and Requirements

• Analyze problems and the information to be processed; define problems and develop system requirements
• Develop program specifications from which programmers prepare detailed flow charts, programs, and tests
• Formulate and define system scope and objectives for assigned projects
• Analyze user interfaces and develop alternative solutions in conjunction with functional users
• Devise or modify procedures to solve complex problems considering computer equipment capacity, limitations, and operating time
• Prepare detailed specifications from which programs will be written
• Coordinate closely with programmers to ensure proper implementation of program and system specifications
• Analyze proposed system modifications, upgrades, and new COTS (Commercial Off-The-Shelf) solutions

Network Design and Site Engineering

• Conduct site surveys; assess and document current site network configuration and user requirements
• Design and optimize network topologies to meet operational requirements
• Analyze existing requirements and prepare specifications for hardware/software acquisitions
• Prepare engineering plans and site installation Technical Design Packages
• Develop hardware/software installation schedules
• Prepare drawings documenting configuration changes at each site
• Maintain interfaces with outside systems and analyze integration requirements
• Analyze workload and computer usage patterns to optimize system performance

Installation and Configuration

• Configure computers, communications devices, and peripheral equipment
• Install network hardware and software according to specifications and schedules
• Build specialized interconnecting cables as required
• Prepare site installation and test reports documenting completed work
• Maintain hardware and software performance tuning
• Train site personnel in proper use of hardware and software
• Support system deployments across Navy Shipyards and maintenance facilities

Software Development and Programming

• Analyze and develop computer software with wide-ranging capabilities including engineering, business, and records management functions
• Responsible for program design, coding, testing, debugging, and documentation
• Develop plans for automated information systems from project inception to conclusion
• Apply full technical knowledge of all phases of applications systems analysis and programming
• Maintain good understanding of the business or function for which applications are designed
• Coordinate software development activities with system requirements and program specifications

Technical Support and Troubleshooting

• Perform first-line support for service interruptions including printer routings, power outages, wiring problems, and malfunctioning servers
• Analyze downtimes and implement corrective actions to minimize service disruptions
• Escalate unresolved problems to appropriate technical resources to expedite resolution
• Troubleshoot and resolve hardware, software, and network connectivity issues
• Monitor system performance and implement improvements to enhance reliability

Management and Organizational Effectiveness

• Develop, analyze, evaluate, advise on, and improve the effectiveness of work methods and procedures
• Assess and improve organizational effectiveness, manpower utilization, and distribution of work assignments
• Evaluate delegations of authority, management controls, and information/documentation systems
• Formulate and enforce work standards; assign contractor schedules
• Review work discrepancies and supervise contractor personnel as assigned
• Communicate policies, purposes, and goals of the organization to subordinates
• May lead and direct the work of other technical staff members
• May be responsible for overall contract performance in assigned areas

Requirements
Required Qualifications
Education
•Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field (or equivalent combination of education and experience)

Experience

• 2-4 years of experience in IT systems analysis or related field
• Familiarity with a variety of the field's concepts, practices, and procedures
• Experience in systems analysis, requirements development, and program specifications
• Experience with network design, configuration, and installation
• Experience with hardware and software installation and configuration
• Technical knowledge of applications systems analysis and programming
• Understanding of business processes and functions for which applications are designed
• Ability to rely on extensive experience and judgment to plan and accomplish goals

Clearance
•Active Secret security clearance (minimum) or ability to obtain

Desired Qualifications

• Experience supporting Navy or DoD IT programs
• Experience with enterprise business applications and records management systems
• Experience conducting site surveys and preparing Technical Design Packages
• Knowledge of LAN/WAN architectures and network topology design
• Experience with COTS software evaluation, selection, and implementation
• Experience supervising or leading technical teams
• Familiarity with DoD Risk Management Framework (RMF) and ATO processes
• CompTIA Network+ or CCNA certification
• ITIL Foundation certification
• Experience with Navy maintenance or logistics systems

Technical Skills

SystemsAnalysis

Requirements Analysis, System Design, Process Modeling,Use Case Development, Data Flow Analysis

NetworkTechnologies

LAN/WAN Design, Network Topology, TCP/IP, DNS, DHCP, VPN,Routers, Switches, Firewalls

OperatingSystems

Windows Server, Windows Desktop, Red Hat Enterprise Linux,VMware

Programming/Scripting

SQL, Python, PowerShell, Bash, Java, C#, JavaScript

Databases

Oracle, SQL Server, MySQL, PostgreSQL, Database Design andAdministration

Hardware

Servers, Workstations, Networking Equipment, PeripheralDevices, Cabling

Documentation

Technical Design Packages, System Specifications, NetworkDiagrams, Visio, MS Office Suite

EnterpriseApplications

COTS Applications, Business Systems, Records ManagementSystems, ERP Systems

Methodologies

SDLC, Agile, Waterfall, ITIL, Systems Engineering

Core Competencies

• Strong analytical and problem-solving skills with ability to analyze complex technical problems
• Excellent written and verbal communication skills for documentation and stakeholder interaction
• Full technical knowledge of applications systems analysis and programming phases
• Ability to understand business requirements and translate them into technical solutions
• Self-motivated with ability to work independently and manage multiple priorities
• Leadership capabilities with potential to direct and supervise technical staff
• Strong organizational skills for managing projects from inception to conclusion
• Customer service orientation with ability to train and support end users
• Attention to detail for preparing accurate technical documentation and specifications
• Adaptability to work in diverse environments including office and field locations