Veterinary Receptionist/Front Office Staff
The Pet Emergency Clinic and Referral Center
CURRENT VETERINARY EXPERIENCE IS REQUIRED TO BE CONSIDERED FOR THIS POSITION.
We need to expand our team with 2-3 experienced receptionists. We are looking for candidates that can work well with our team and are interested in growing with our clinic and having a long-term career with opportunities to advance. If you have experienced, and the desire to learn and gain knowledge from working in an emergency clinic setting, this is the opportunity for you. You must be able to work weekends, holidays, and be flexible to work a variety of shifts including overnight reception. Our clinic offers a competitive compensation package for full-time employees including medical, dental, paid vacation, paid sick leave, disability and retirement benefits, and pet care discounts. Salary is depending on experience. Our ideal candidates must be able to work in a fast-paced environment, have a passion for providing high-quality customer and patient care, and manage emotional clients and situations. Our ideal candidates MUST have these qualities:
Dependable
Exceptional customer service skills
Critical thinking and decision-making skills
Good sense and sound judgment in practical matters
Possess a strong work ethic
Ability to multi-task
Have reliable transportation
Self-motivated in learning new skills
Meticulous attention to detail
Ability to handle stress
Duties include but are not limited to:
Patient triage
Admitting and discharging patients
Going over discharge instructions and medications with clients
Assisting Doctors and support staff when needed
Managing communications between Doctors and clients
Maintenance of reception area, and exam rooms
Answering a high volume of phone calls
Balancing daily ledger
Filling prescriptions (after additional training and a Veterinarian Medical Clerk License is obtained from the State of Washington.)
Presenting estimates to clients
Experience:
Customer Service: 2 years (Preferred)
Veterinary: 1 year (Preferred)
Education:
High school (Required)
$20 - $23 per hour
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