Service Technician

Service Technician

Nielson Construction & Materials, a CRH Company, is a member of the CRH Americas Materials West Division. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

Position Overview

Repairs and maintains construction equipment and mechanical equipment such as trucks, trailers, batch plants, paving machines, bulldozers, engines, motors, pneumatic tools, conveyor systems, and other equipment by performing the following duties at various job locations.

Key Responsibilities (Essential Duties and Functions)

• Troubleshoots problems, making economical and durable repairs.
• Dismantles equipment to gain access to and remove defective parts using hoists and hand tools.
• Maintains and repairs heavy equipment, trucks, shop, and non-mobile equipment on a company-wide basis.
• Services vehicles/equipment to include oil changes, greasing, adding fluids, changing filters and maintaining preventative maintenance schedules.
• Troubleshoots and repairs electrical and hydraulic systems, diesel and gasoline engines, transmissions, drive trains, etc.
• Orders parts and supplies. Maintains purchase orders and invoices.
• Operates laptop computer for job functions including diagnostics of equipment and internal work order system.
• Adjusts functional parts of devices, control instruments and all types of equipment.
• Repairs or replaces defective parts.
• Starts devices and equipment to test their performance before and after repairs.
• Must have knowledge and be somewhat proficient in operation and use of stick/wire feed welder.
• Maintains a clean and organized work area.
• Operates and maintains field service truck.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Education/Experience

High school diploma or general education degree (GED). 2-5 yrs of field service experience preferred.

Work Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out detailed, but uninvolved written and/or oral instructions Ability to work well with others in a group or one on one setting. To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Microsoft Office software. May be subject to drug testing, and physical agilities testing.

Certificates, Licenses, Registrations

Must possess Class A or B CDL. Must possess or be able to obtain valid DOT Medical Card. Hazmat endorsement.

Key Competencies

Customer Service - Manages difficult or emotional employee situations; Responds promptly to employee needs; Responds to requests for service and assistance; Meets commitments. Teamwork - Contributes to building a positive team spirit. Judgment - Exhibits sound and accurate judgment. Planning/Organizing - Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals. Initiative - Asks for and offers help when needed. Innovation - Generates suggestions for improving work. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to sit, climb, and use hands to signal and handle equipment. The employee is occasionally required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move anywhere up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. The noise level in the work environment is usually moderate to loud. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.