Client Account Executive
Ministry Brands
Client Account Executive
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
What You'll Do:
As the Client Account Executive, you will play a vital role in our organization by selling back into Ministry Brand's customer base, promoting, and adding new solutions to their existing stack of tools.
Key Responsibilities:
- Building and maintaining strong relationships within Ministry Brands' base of existing clients to drive revenue growth and client retention
- Effectively communicating the value and benefits of our comprehensive portfolio of solutions, with a focus on cross-selling additional products, migrations, and managing the entire sales cycle
- Prospecting and qualifying new opportunities, ensuring they align with our product offerings
- Managing the end-to-end sales process, from identifying new opportunities to closing deals and ensuring customer satisfaction
- Presenting and selling new products to existing clients, effectively demonstrating the value and benefits of our solutions
- Negotiating pricing and contract terms and conditions
- Understanding and anticipating customer requirements, addressing client concerns, and providing exceptional customer service
- Expanding market awareness of our products and industry expertise by effectively communicating the features and benefits of our offerings
- Maintaining accurate prospect and sales information in Salesforce
- Developing and maintaining product knowledge to become an industry expert
Who You Are:
We are looking for competitive, driven, and decisive individuals passionate about the mission and vision of the church, ministries, and purpose-driven organizations. Ideal candidates should possess the following attributes:
- Passion for learning new things.
- Strong integrity and a commitment to servant leadership.
- A love for winning that is intrinsically motivated.
- Tendency to challenge the people around you constructively, professionally, and joyfully.
- Skills in fast client research using available tools.
- Ability (and teachability) to learn from mistakes quickly.
- Enthusiasm for having fun and making a difference.
- A knack for the "figure it out" moment when friends, family, colleagues give you interesting problems to solve.
- Gifting to discern the Forest for the Trees.
Other Required and Preferred Qualifications:
- Bachelor's degree or an equivalent combination of education and experience.
- Minimum of 1 year of experience in SaaS sales within a business-to-business environment or related fields.
- Professional self-presentation experience.
- Experience with "cold-calling" or phone-based prospect outreach is preferred.
- Experience in working quickly and making rapid yet high-quality decisions.
- Demonstrated ability to establish priorities and exceed sales targets.
- Competent in listening and learning from diverse people and building relationships on the fly.
- Experience in finding the "Win-Win" in any situation.
- Excellent time management and organizational skills.
- Ability to work under pressure and meet deadlines while maintaining composure.
Physical Considerations:
- Ability to work in a general office environment
- Ability to handle extended periods of computer-based work, including telephone
- Ability to work flexible and long hours, as needed, including outside regular business hours and days
Travel Considerations:
- Domestic and/or international travel required, estimated up to 10%
Benefit Offerings Designed to Promote a Life of Balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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