Program Analyst

Summary

Serves as the Veterans Equitable Resource Allocation (VERA) Coordinator. Responsible for planning, coordinating, and directing the implementation, monitoring, and auditing of workload and cost data for the medical center and its stakeholders. Ensures accurate reporting by serving as the primary liaison between the medical center and national Allocation Resource Center contacts, verifying that all VERA data is correctly captured.

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Duties

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Major duties include but aren't limited to:

Management and Analysis

• The incumbent serves as the VERA Coordinator, managing the program for assigned medical centers by monitoring trends, identifying key revenue sources, and providing data analysis to optimize VERA funding. This includes evaluating past, current, and projected workload to determine financial impacts within the three-year VERA funding cycle and ensuring accurate workload data through close coordination with medical center services.
• The incumbent advises senior leadership on VERA program implementation and compliance, conducts special studies and cost analyses, and performs audits involving sensitive information. They develop and maintain databases that support benchmarking and reporting, translating complex data into actionable management information for stakeholders. Reports and analyses are produced accurately and on schedule.
• The role also involves coordinating data and special projects with medical center staff and working closely with Health Information Management to resolve discrepancies and address risk areas.

Clinical and Administrative Education

• Identifying data required for use in the management and direction of programs. Developing new or modified administrative program policies, regulations, goals, or objectives.
• Performs clinical or administrative training on areas of improvement based on the analysis performed within VERA. Training is to be provided as needed in a group or one on one setting and will address specific areas of concern. Basic VERA training will be provided to staff as requested
• Communicate factual and procedural information, orally, and in writing, to the appropriate senior manager, Board, Committee, or Service by preparing briefing materials, graphs, reports, cost analysis, and correspondence.

Management of VERA Program

• Serves as a member of facility specific workgroups, committees, boards, councils, etc. providing VERA reporting updates on facility audits and data that have been performed.
• Completes daily, weekly, and monthly reports for utilizing multiple programs and data sources. Reports are to be completed on Inpatient and Outpatient workload.
• Counsels and advises program managers on the methods and procedures for collecting and analyzing data from management reports using the appropriate data source and information management tools. Acts as an internal consultant to provide information support to program managers with accurate and detailed information regarding the data definitions.

Technology and Data Management

• Identifies and applies best practices in information management while continually expanding technical expertise. Communicates effectively with internal and external customers. Evaluates patient utilization using multiple data sources, assessing overall unique patients, resource use, in-house versus community care, service frequency, patient trends, population changes, and the impact of policy or legislative shifts on Veteran utilization.

Work Schedule: Monday - Friday, 8:00AM - 4:30PM

Virtual: Duty Location of Tucson VAMC is preferred. Will consider a highly qualified applicant for a virtual duty location. A virtual final job offer is contingent on the selected candidate living within 50 miles of a VA Medical Center, VA facility or VA-leased space; and must receive approval to work at a VA Medical Center, VA facility or VA-leased space.

Position Description/PD#: Program Analyst/ PD14831A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/24/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: managing and overseeing programs for medical centers, including monitoring trends, identifying key revenue sources, and reporting statistical data; developing databases that support benchmarking of financial, patient population, and workload information; designing and producing analytical reports that provide quantitative and qualitative insights to evaluate the effectiveness of programs.. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate-level education. Only education in excess of a master's or equivalent graduate education may be used to qualify applicants for the GS-11 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required..

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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