Territory Manager

Territory Manager/Business Development Specialist

If you are a highly motivated sales professional with a desire to change lives, then Acadia Healthcare is the ideal opportunity for you. We are looking for self-starters who want to help families in need by promoting a network of world-class treatment facilities, managing a defined territory and contributing to the industry with your expertise in healthcare-related sales and consultative selling.

Our Mission

We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders. Acadia Healthcare is a leading provider of behavioral healthcare services nationwide. Our organization values input from employees and fosters collaboration to create a team-oriented service delivery system.

About the Role

Territory Managers are responsible for connecting and building trust within their respective healthcare communities as reliable resources for behavioral health treatment placement across a vast network of facilities and resources, ranging from addiction and co-occurring disorders to trauma, mood/anxiety, disordered eating, and complex pain. You will bring hope and guidance to those struggling with these issues by collaborating with other professionals in the mental health and addictions community and through liaising with family members to find individualized levels of care within their local, regional and national system of providers.

An ideal candidate will research, uncover and initiate new professional prospects and business opportunities and have a passion for marketing with the goal of increasing patient admissions and expanding market share. You will be responsible for strategically developing and executing quarterly and annual sales objectives for the designated territory of Richmond and surrounding cities.

Compensation & Benefits

We value your expertise and dedication—and we invest in your success.

• Competitive base salary commensurate with experience
• Uncapped quarterly incentive
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and recognized holidays
• Company-paid basic life and AD&D insurance
• Employee assistance program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia's nationwide network

5 Core Competencies for Success

• Interpersonal aptitude: Has the capacity to genuinely connect, build trust, actively listen and communicate with others while displaying situational flexibility. Efficiently establishes, assesses, manages and adapts to a variety of relationships while effectively building mutually beneficial partnerships.

• Results driven: Motivated to achieve measurable outcomes. Continually evaluates strategies and activities to ensure effectiveness in all aspects of job responsibilities. Is committed to ongoing personal and professional development.

• Client and colleague focused: Ensures that our client's and colleague's perspectives are the driving force behind business decisions and activities, while ensuring that there is alignment with Acadia Healthcare's Vital Few. Establishes professional credibility by immersing themselves in their respective communities, becoming a trusted resource for colleagues and clients.

• Care management: Locally manages the entire communication process from initial call. This includes setting expectations, troubleshooting and collaborating with treatment team internally and externally to provide comprehensive care coordination; while acting as an internal liaison to foster and enhance patient and referent experience.

• Professional acumen: Ability to make keen judgments and decisions by analyzing business opportunities and anticipating changes in the marketplace. Coordinates resources, chooses appropriate tools and formulates action plans to achieve a detailed vision for the territory. Can develop, articulate and execute specific pre-determined strategies, uncovering opportunities and acting on cues to influence behaviors.

What You'll Bring as a Business Development Specialist:

• Experience in consultative sales in behavioral healthcare, substance abuse, or related field preferred

• Self-motivation, organization and a passion to help are a must. A hunter with a proven history of top ranking in past positions with a highly energetic and focused sales personality.

• Experience in finding prospective new referents, soliciting new business and closing on sales opportunities

• Proven track record of cold calling, outbound sales and CRM records management is required

• 75% local travel with ability to travel out of state overnight quarterly

If you meet some but not all of these requirements and are excited about this opportunity, we want to hear from you!

Essential Functions:

• Identify decision makers in the target markets and reach out to establish relationships within the behavioral healthcare company.
• Complete face-to-face meetings with decision makers to understand customer's needs and identify/eliminate obstacles to securing partnerships for Acadia services.
• Strategically develop and execute quarterly and annual performance objectives for the target market.
• Plan and route activity and meetings in target market.
• Attend and participate in conferences where opportunity exists to market Acadia services.
• Plan and attend facility tours, professional weekends and facility events for decision makers in the target market.
• Plan and facilitate networking events to include breakfasts, lunches, and dinners.
• Plan and facilitate in-service meetings.
• Plan and execute presentations, customize them to the target audience and present in meetings geared to creating an awareness of Acadia services.
• Negotiate and secure contracts.
• Respond immediately to service and referral inquiries.
• Manage the referral from receipt to securing communication from facilities through to admission.
• Serve as a liaison in communicating with referral source, Acadia program and referral to walk through the admission process, secure information and address any concerns that arise in the process.
• Manage referrals and referral source information in contact base.
• Document meaningful activity related to decision makers in target market in contact database.
• Attend and participate in national calls and weekly team calls.
• Plan and attend individual site visits to program portfolio.
• Participate in Quarterly field ride with Director of Business Development.
• Manage expenses and company credit card tasks as designated by administrator.

Other Functions:

• Performs other duties as assigned.

Standard Expectations:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.

• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.

• Develops constructive and cooperative working relationships with others and maintains them over time.

• Encourages and builds mutual trust, respect and cooperation among team members.

• Maintains regular and predictable attendance.

Your Skills and Qualifications as a Territory Manager:

• Bachelor's degree with experience in consultative sales and/or clinical training in behavioral healthcare, substance abuse, or related field is preferred.
• Experience in consultative sales in behavioral healthcare, substance abuse, or related field.
• Self-motivation, organization and a passion to help are a must. A hunter with a proven history of top ranking in past positions with a highly energetic and focused sales personality.
• Experience in finding prospective new referents, soliciting new business and closing on sales opportunities.
• Proven track record of cold calling, outbound sales and CRM records management is required.
• 75% local travel with ability to travel out of state overnight quarterly.
• Knowledge of office administration procedures with the ability to operate most standard office equipment.
• Computer skills including Microsoft Office; Word, Excel, and PowerPoint.
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.