Certification Coordination Analyst

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

As a Certification Coordination Analyst, you will coordinate certification activities that support software quality, release readiness and client implementation needs. You will work with product, development, quality assurance and implementation teams to track certification requirements, validate outcomes and resolve issues. Your work helps ensure solutions meet defined standards for performance, reliability and delivery readiness.

What you'll do:

• Coordinate certification activities across product, development, quality assurance and implementation teams.
• Track certification requirements, test evidence, defects and approvals to support release readiness.
• Create and maintain test plans, test cases and certification documentation for software products and integrations.
• Validate application programming interface (API) requests and responses using JavaScript Object Notation (JSON), Extensible Markup Language (XML) and RESTful services.
• Monitor certification timelines, communicate status updates and escalate risks that could affect project milestones.
• Support defect triage by documenting issues, validating fixes and confirming results against certification criteria.
• Contribute to process improvements that increase consistency, traceability and quality across certification activities.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 4+ years of experience in software quality assurance, certification coordination or technical analysis supporting software products.
• 4+ years of experience creating test plans, test cases, test evidence and certification documentation.
• 4+ years of experience working with JSON, XML and RESTful API services in testing or certification activities.
• 4+ years of experience tracking defects, documenting outcomes and supporting resolution with cross-functional teams.
• 4+ years of experience working in Agile delivery environments using backlog, sprint or release tracking processes.
• Bachelor's degree or higher in Computer Science, Information Systems, Business, Engineering or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with automated testing tools used to increase test coverage and execution consistency.
• Experience with continuous integration and continuous deployment (CI/CD) tools.
• Experience applying security testing practices in software validation.
• Software testing certification or equivalent quality assurance credential.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on aiapply.co. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.