Bartender - On Call

Bartender Position at The Kendall Hotel

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Welcome to The Kendall Hotel, an iconic landmark nestled in the innovative Kendall Square neighborhood of Cambridge, Massachusetts. Proudly part of the Pyramid Global Hospitality portfolio, our hotel offers 73 distinctive guest rooms and 1,000 sq ft of meeting space. More than just a place to stay, The Kendall seamlessly combines historic charm with modern amenities, providing a unique backdrop for both leisure and business travelers. Situated alongside MIT and major tech firms, The Kendall is a beacon of preserved history amidst the technological hub of Kendall Square. With its Queen Anne-style architecture and status as one of the area's only 19th-century buildings, The Kendall pays homage to the independence and innovation of the Black Sheep. As a member of Historic Hotels of America and listed on the National Register of Historic Places, our hotel offers guests a truly immersive experience in Cambridge's rich heritage. Join us at The Kendall Hotel, where your career journey is guided by an exceptional People First Culture. Here, you're not just part of a professional team; you're a steward of history in a dynamic and forward-thinking neighborhood. With its blend of historic significance and modern conveniences, The Kendall Hotel provides a unique setting for personal and professional growth. Welcome to a professional environment within Pyramid Global Hospitality that celebrates the rich heritage and innovation of The Kendall Hotel!

We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest's needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greet guests as they arrive or move about the bar area
• Maintains proper and adequate set-up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
• Inputs orders into a register at the point of sale and creates a check for each guest
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

What are we looking for?

JOB QUALIFICATIONS

• In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:
• Minimum age: Must meet legal age requirements to serve alcohol
• RSA or equivalent certification (Responsible Service of Alcohol – or local licensing as required TIPS, ServSafe, CPR)
• Proven experience as a bartender or in a similar customer-facing role
• Knowledge of drink recipes, mixology techniques, and standard garnishes
• Familiarity with POS systems (MICROS) and handling cash/card transactions
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment, on your feet for long periods
• Flexible availability, including nights, weekends, and holidays
• Attention to detail and strong memory for orders and regulars
• Good personal presentation and hygiene

Preferred:

• Experience working in high-volume or high-end venues
• Basic wine and beer knowledge
• Ability to upsell or recommend drinks based on customer preferences
• Barista skills (if coffee service is included)
• First Aid certification (a plus in some venues)

Compensation: $21.00 - $25.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.