ServiceNow -ServiceNow FSO Architect (CTA) Manager - Tech Consulting - Open Location
Ernst & Young Oman
Location: Anywhere in Country ServiceNow FSO Architect (CTA) Manager – Open Location The opportunity We are seeking a highly skilled and experienced ServiceNow FSO Architect (Certified Technical Architect) to join our team. The ServiceNow FSO Architect will be the senior technical authority responsible for the design, architecture, and successful delivery of advanced ServiceNow solutions (including Payments, Fraud, Complaints, Disputes) and regulated servicing use cases within Financial Services organizations. This role provides hands‑on technical leadership, owning solution architecture across workflows, integrations, data, security, and performance. Your key responsibilities Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Lead complex implementations, resolve advanced technical challenges, and ensure delivered solutions meet platform best practices, regulatory standards, and project outcomes. Translate business requirements into robust, scalable, and secure technical architectures within the ServiceNow ecosystem. Guide and oversee technical implementation activities across delivery teams. Support teams in resolving complex build and deployment challenges, partnering with project leadership to ensure successful delivery outcomes. Act as escalation point for performance issues, integration failures, and architectural constraints. Communicate technical concepts clearly to both technical and non‑technical audiences. Skills and attributes for success Lead the end‑to‑end technical design of ServiceNow disputes solutions. Define technical architectures covering case and workflow design, integration and data flows, security and access controls. Ensure solutions align with ServiceNow best practices, architectural standards, and platform capabilities. Own solution‑level architectural decisions and trade‑offs, evaluate alternative designs and recommend optimal solutions based on technical feasibility and delivery impact. Continuously refine architectures based on lessons learned and evolving requirements. Architect advanced ServiceNow workflows using case management, event‑based and rules‑driven orchestration, long‑running and high‑volume transaction support. Lead technical architecture for integrations with card networks, core banking, fraud, document systems, and third‑party platforms/APIs. Define and implement secure integration patterns (synchronous/asynchronous flows, data protection, tokenization), ensuring compliance with security and privacy requirements. Drive resolution of complex technical issues threatening timelines or quality, balancing speed of delivery with architectural integrity. Collaborate closely with CMAs, solution architects from other workstreams, developers, and quality testers. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. 4‑6 years of relevant experience in IT or cybersecurity, including extensive hands‑on ServiceNow development or architectural capacities. ServiceNow Certified Technical Architect (CTA). Certified Implementation Specialist – CSM. Suite Certification – FSO Insurance Professional. Suite Certification – FSO Banking and Wealth Management Professional. Extensive hands‑on experience architecting and delivering ServiceNow solutions. Proven success leading technically complex implementations. Experience with Financial Services workflows, disputes, or compliance‑driven processes preferred. Ability to lead technical discussions confidently with customers and stakeholders. Prior consulting experience. Excellent soft skills – executive communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A valid driver’s license in the U.S. Ability to travel 40‑60% to meet client needs. What we look for Individuals who are technically proficient and possess emotional agility, digital fluency, and commercial acumen. Top performers build trust and value with clients while leading teams through change and innovation. What we offer you A comprehensive compensation and benefits package, including base salary ranges by geographic location, medical and dental coverage, pension and 401(k) plans, and paid time off options. A flexible hybrid model enabling 40‑60% on‑site client engagement. A flexible vacation policy with EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence. Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. #J-18808-Ljbffr
$142.6k - $261.5k
...Location: Anywhere in Country The opportunity We innovate with SAP to co-create more innovative... .... Your key responsibilities As a Manager in Application Design and Development, you... ...40-60%. Ideally, you’ll also have Prior consulting industry experience. SAP certification(s...SuggestedSummer holidayFlexible hours$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in to shape your future with confidence... ...Your key responsibilities As a Manager in Application Design and Development, you... ...Ideally, you’ll also have Prior consulting industry experience. SAP certification...SuggestedSummer holidayFlexible hours$142.6k - $261.5k
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...Location: Anywhere in Country At EY, we’re all in to shape... ...EY delivers unparalleled tech consulting services in data strategy,... ...will collaborate with data architects, AI engineers, and stakeholders... ...excellence, and effective risk management. You will be proactive in...SuggestedSummer holidayFlexible hours$142.6k - $261.5k
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$116.8k - $214.1k
...Location: Anywhere in Country Technology Consulting - Managed Services - SAP Operations and Delivery_Manager EY 's Technology Operations Managed Services team (Tech Ops) works with some of the world's largest companies. Our solution is being built out in FY24 to encompass...Summer holidayFlexible hours$126.5k - $208.7k
...factors, including the scope, complexity and location of the role; the skills, education, training,... ...Salary Range $126,500.00 - $208,700.00 Target Openings 1 What Is the Opportunity? Travelers is seeking an Architect to join our organization as we grow and...Work experience placementLocal area$71.2k - $158.2k
...place. As a Revenue Cycle Architect in our federal space, you... ...opportunities for improvement. You will manage and resolve project... ...conversations across venues. You will consult with business operations... ...to an approved virtual location. Willingness to travel...Contract workTemporary workWork experience placementLocal areaRelocationFlexible hours$169.4k - $279.6k
...scope, complexity and location of the role; the skills... ...$279,600.00 Target Openings 1 What Is the Opportunity... .... As a Lead Architect, you will collaborate... ...enterprise • Provide consulting expertise to division... ...frameworks and model risk management What is a Must Have...Temporary workWork experience placementLocal area- ...Hybrid on site Tuesday‑Thursday Typical Day Manage multiple efforts (three) simultaneously. Meet with various tech leaders to gather details and provide current state to leadership. Monitor and report financials while maintaining program budgets and TSS PMO Standards....ServicenowRemote workFlexible hours
$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in to shape your... ...Services practice is a national consulting practice that assists in... ..., pursuing, delivering, and managing large, complex full lifecycle... ...advises clients to understand, architect and implement the core...Summer holidayLocal areaFlexible hours$169.4k - $279.6k
...including the scope, complexity and location of the role; the skills,... ...00.00 - $279,600.00 Target Openings 1 What Is the Opportunity... ...Travelers is seeking a Lead Architect to join our organization as... ...and observability across cloud-managed and self-managed database...Temporary workWork experience placementLocal area$132.5k - $302.4k
...industries and clouds. We use tech like Lightning,... ...Certified Technical Architect (CTA). Visit us here ( to... ..., people, and management abilities to bring out... ...data modeling) You have consulting experience with medium... ...the specific office location, role, skill set, and...Work experience placementLive inWork at officeLocal area- ...Data Center Project Manager HDR is currently seeking... ...and comprehensive TMT (Tech, Media and Telecom)... ...available in these preferred locations: US: Atlanta, Austin,... ..., or engineering consulting firm is desired. Strong... ...executive sponsor and is open to all employees. We...Full timeContract workTemporary workPart timeWork at officeLocal area
$236.3k - $277.7k
...Applied AI Engineer/Architect West Monroe is seeking... ...identity and access management, security, data... ...inclusion and diversity, and openness to new ideas and... ...,800—$304,200 USD A location not listed above $22... ...—$264,500 USD Other consultancies talk at you. At West...Full timeLocal areaImmediate startFlexible hours- ...world around them. We bring together architects, planners, designers, and technical... ...site in conjunction with Project Manager and other disciplines Coordinate workload... ...has an executive sponsor and is open to all employees. Primary Location United States-Minnesota-Saint Louis...Full timeContract workWork at office
$65k - $90k
...training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states.... ...Software Sales Account Manager Autodesk Solutions | AEC... ...Platinum Partner, and help Architects, Engineers, Contractors... ...verbal and written. Open to travel Ability to work...Hourly payFull timeFor contractorsWork at officeLocal areaRemote workFlexible hours$110k - $140k
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$150k
...Senior IT Architects - AI Platforms at BCG Platinion Locations: Atlanta | Austin | Boston | Brooklyn... ...| Washington Boston Consulting Group (BCG) is a global... ...every day. BCG's Tech and Digital Advantage (... ...behavior. Implementation Management and Support...Immediate start$90.1k - $199.5k
...reactive care to proactive population level health management and are looking for a Process Architect to join us. Within our Healthcare Compliance Team... ...provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $90,100 to $19...Temporary workWork experience placementWorldwideFlexible hoursShift work$115k - $150k
...Hagerty Consulting, Inc. (Hagerty) is the nation's leading emergency management and homeland security consulting firm. Known for its... ...first consideration for future openings that align with their skillset... ..., internal equity, location, travel requirements, and other...Permanent employmentTemporary workLocal areaImmediate startRemote workFlexible hours
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