Mail Services Associate

About the Role

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus. This role is part of the Office Operations function, which is dedicated to providing essential office support to clients, business functions, or individual contributors.

What You'll Do

• Audit all delivered items against delivery invoices to ensure accuracy.

• Inspect deliveries and approve or reject them, checking for contraband as per established procedures.

• Ensure that all received and delivered packages arrive on the same day or effectively communicate next-day arrival information to the consignee.

• Execute daily schedules for distributing mail, packages, copy products, and stationery to assigned groups or locations.

• Guarantee that all outbound packages are properly protected against damage during shipment.

• Process shipment requests with external vendors and inform package owners of the arrangements made.

• Accurately apply the correct postage amounts and necessary identification to all outgoing mail and packages.

• Maintain and stock copy rooms, serving as the initial point of contact for copier fleet production inquiries.

• Conduct daily checks of mail and postage supplies, replenishing them as needed.

• Address common inquiries and complaints from clients, co-workers, and supervisors with professionalism, effectively presenting information to internal groups.

• Gather and analyze data to identify and resolve complex problems, often in situations with little to no precedent, and may propose new techniques.

• Perform shipping and receiving tasks for carriers such as UPS and FedEx, including freight receiving and pallet handling.

• Transport parcels from the shipping/receiving location to various points across the campus.

• Operate sit-down forklifts and Raymond stand-up reach trucks.

• Potentially drive for deliveries as required.

• Impact own team and other teams whose work activities are closely related.

• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You'll Need:

• High School Diploma or GED with 3-4 years of job-related experience.

• Ability to write routine reports and correspondence.

• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.

• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Advanced organizational skills with an inquisitive mindset.

• Required to lift up to 50 lbs as needed

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)