Risk Analyst (Worker's Compensation) - Austin Human Resources

Risk Analyst

Austin Human Resources is committed to supporting a safe, equitable, and high-performing workplace for all City of Austin employees. Through strategic partnership, data-driven practices, and a focus on continuous improvement, the Risk & Safety Division provides citywide leadership in managing risk, reducing injury, and strengthening organizational resilience. We are seeking a knowledgeable and service-oriented Risk Analyst to support the City's Workers' Compensation Program. This position plays a crucial role in ensuring effective claims management, regulatory compliance, and timely coordination among departments, the City's Third Party Administrator (TPA), and other external partners. The Risk Analyst serves as the primary liaison for assigned departments, offering technical guidance, oversight, and analytical support to Department Workers' Compensation Representatives (DWCRs).

The purpose of this position is to support the City's Risk Management program with a primary focus on the oversight and administration of the Workers' Compensation Program and Third Party Administrator (TPA). This includes monitoring TPA performance, ensuring compliance with Texas Workers' Compensation laws and City policies, performing analytical functions such as interpreting loss runs and claims data, and identifying trends that inform decision making. The position also serves as a key liaison between departments, the TPA, and medical management partners while supporting broader citywide risk management initiatives and strategies.

In this role, you will evaluate claim activity, monitor TPA performance, identify trends in loss data, and help drive interventions that reduce injury frequency, claim severity, and overall program costs. You will also provide training, facilitate claim review meetings, and support departments in navigating complex case management issues. If you are committed to improving the employee experience, strengthening program consistency, and advancing a culture of safety and accountability, we invite you to apply and help support the City of Austin's mission to protect and empower its workforce.

Salary Range: $71,630.00 - $90,980.00 annually (Midpoint)

Office Location: Learning and Research Center, 5202 E Ben White, Ste. 600, Austin, Texas 78741

Days and Hours: Monday Friday. 8:00 a.m. 5:00 p.m. Hours may vary due to operational needs. An alternative schedule and remote work/teleworking options are available, but position requires a minimum of 40% per week in office standard.

Driving Requirement: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

When completing the City of Austin employment application:

• Clearly describe your experience for each position, especially as it relates to the minimum and preferred qualifications.
• Include all relevant experience, including supervisory or leadership roles.
• This information will be used to determine interview eligibility and starting salary, which is based on documented experience.

Important Reminders:

• A cover letter is required for this position. Both must be uploaded at the time of application. Applications without these documents will be considered incomplete and will not be reviewed.
• A rsum or cover letter does not replace a fully completed application.
• Do not use phrases like "see rsum" or refer to other documents to complete any section.
• The "Duties and Responsibilities" sections must be fully completed.
• The application is the primary basis for evaluating qualifications and determining compensation.
• Include all employment you wish to be considered, with job titles, dates, duties, and responsibilities for each role.
• Once the job posting closes, applications cannot be modified.

The use of AI is strictly prohibited for responding to the application and during the interview process.

If you are selected to interview: If you are identified as a top candidate, verification of your education, which may include high school graduation or GED, undergraduate and/or graduate degrees, will be required. You must provide proof of education from an accredited organization or institution, as well as proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Benefits: Working with the City of Austin provides a number of health and welfare benefits, such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Additional Information:

• Assessment(s) may be administered during this recruitment.
• A criminal background check may be required, depending on the responsibilities of the position.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before that date. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Please note that the Department may close the job posting at any time after seven (7) days.

Join the City of Austin Team

At the City of Austin, we are more than just an employerwe are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles Empathy, Ethics, Excellence, Engagement, and Equity that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call View phone number on click.appcast.io or Texas Relay by dialing 7-1-1.