Holiday Inn Express Hauppauge Long Island - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The Holiday Inn Express Hauppauge Long Island is a pet-friendly, service?oriented workplace with easy access to the Long Island Expressway, the train station, and LI MacArthur Airport. The property serves both leisure and business travelers, with proximity to Fire Island, local beaches, wineries, and major employers within the Long Island Innovation Park. Team members support spacious guest rooms featuring newly renovated bathrooms, premium bedding, 50" LG TVs, Keurig coffee makers, microwaves, and mini?refrigerators. The hotel provides complimentary Wi?Fi, daily hot breakfast, an on?site fitness center, and a heated indoor pool. Staff also assist with meetings and events in two function spaces, coordinating needs such as AV equipment and catering. It's a versatile, community?focused environment ideal for those who enjoy delivering dependable hospitality.