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Night Audit Clerk

BENCHMARK

Night Audit Clerk Night Audit Clerk responsibilities and qualifications for the Cambria Hotel Columbia Downtown. Responsibilities Assist and oversee all Front Desk and audit functions. Balance Food & Beverage outlets. Balance and post front office accounts. Distribute daily reports and other documents as requested. Follow all checklists to ensure duties performed each night; sign and date checklists. Work with staff to resolve guest requests. Handle guest check‑in/check‑out, inquiries and reported problems. Communicate with bellpersons, drivers, housekeeping. Maintain house/cash bank, deposit keys; verify guest information. Assign rooms based on reservation requirements; maintain Front Desk log book. Check for guest mail/messages, inquire about their stay, thank them, offer future reservations. Issue department keys, maintain log, ensure timely delivery of wake‑up calls and express checkout bills. Know hotel emergency procedures; adhere to policies and changes. Handle major guest complaints and disturbances. Train, guide, and advise night employees; cover for sick or off employees. Request and inventory supplies for audit staff; report discrepancies to management. Maintain computerized hotel systems; comply with company rules and regulations. Qualifications High school diploma or equivalent. Ability to work overnight hours and various shifts including weekends and holidays. High attention to detail. Strong desire to impact people. Outgoing and engaging personality. Computer skills; excellent verbal and written communication. Ability to work in a fast‑paced setting; stand for duration of shift. Experience with front desk/audit functions preferred but not required. Compensation & Benefits Compensation will be based on skill set, experience, and location. Pyramid Global Hospitality offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. Equal Opportunity Employer Pyramid Global Hospitality is an equal opportunity employer. #J-18808-Ljbffr BENCHMARK

Vacancy posted 2 days ago
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