Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Coordinator

Hoffman & Hoffman

Service Coordinator

The Service Coordinator will provide customer service and high-level administrative support for Administrative Services Manager and HVAC service technicians by taking and scheduling service calls, and dispatching service technicians, purchasing of materials, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging travel, scheduling training and meetings, and serve as back-up accounting support.

Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database or presentation software. Review, interpret and analyze Field Service Reports Manage and maintain service schedules Interact with both internal and external customers Schedule service calls by gathering information from customer and log call in Viewpoint system. Follow up to determine call status. Assist with subcontractor pre-approval process Answer phone calls and direct calls to appropriate parties or take messages. Perform general office duties, such as ordering supplies, maintaining records management database systems Open, sort and distribute incoming correspondence, including faxes and email Make travel arrangements for techs when needed Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board and other meetings Provide administrative support to service technicians Coordinate and direct office services Provide information when needed that can be used for managerial reports, financial statements, strategic planning and decision-making Perform basic bookkeeping services (setting up new customers and vendors, processing time sheets, etc.) Support the accounting team and serve as back up for the Accounting Asst when/if time allows

Post Secondary degree preferred 3-5 years of work experience in a related field or in dispatching Mechanical service/HVAC industry experience preferred Service management or accounting system experience a plus

Arrives for work on time and begins to work immediately Communicate effectively and clearly verbally and written Perform work accurately and thoroughly Dependable and trustworthy Utilize the available time to organize and complete work within given deadlines and to take constructive advantage of idle periods Effectively at building relationships and communicating with customers and co-workers Keeps work area neat and organized Ability to successfully prioritize work and time Prior to scheduled time off, completes all work including last-minute incoming mail and scheduling needs Earns and maintains the confidence of customers, service technicians, sales engineers, other sales teams, coworkers, and manufacturers Displays enthusiasm and desire to get the job done promptly and accurately Understands that interaction with service technicians and customers will be critical Detailed oriented and able to identify order inconsistencies, errors and omission

We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP). This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions. There are approximately 7,000 ESOPs in the United States governed by the IRS and the U.S. Department of Labor. Research indicates that ESOP companies tend to grow faster in sales and employment. ESOP employees tend to have 2.2 times as much in retirement savings as employees in traditional companies. In addition to the ESOP, we offer medical, dental, vision, and life insurance and PTO!

Standing: Frequently Walking: Frequently Sitting: Frequently Handling/Fingering: Frequently Reaching Outward: Frequently Bending: Frequently Pushing/Pulling 12 lbs or less: Frequently Lifting/Carrying 10 lbs or less: Frequently Lifting/Carrying 11-20 lbs: Occasionally Reaching Above Shoulder: Occasionally Squatting/Kneeling: Occasionally

The work environment at Hoffman Mechanical Solutions is an open office environment in a controlled atmosphere building. Some work may be required for short periods of duration in a non-air-conditioned environment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Service Coordinator in Charlotte, NC vacancy
  •  ...Field Service CoordinatorCarotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal...  ...with a point of contact to initiate Field Service and to coordinate field service calls with the network and sales. Would be responsible... 
    Suggested

    SunSource

    Matthews, NC
    3 days ago
  •  ...Schedule / Expected Work Hours: Nights and Weekend availability preferred Job Summary As a Guest Service Coordinator, you are the Director of First Impressions and the primary architect of the Sauna House environment. Your mission is to "set the stage,” ensuring... 
    Suggested
    Immediate start
    Shift work
    Night shift
    Weekend work

    Sauna House Charlotte

    Charlotte, NC
    4 days ago
  •  ...more about what it means to become a team member with Carolina Cat. Summary Provide service and operations support for the Power Generation Service Department. The coordinator plays a critical role in the daily operations associated with equipment service and... 
    Suggested
    Work experience placement
    Work at office
    Local area

    Weisiger Group

    Charlotte, NC
    2 days ago
  • $47.31k - $66.47k

     ...possible for a sustainable world. Where Is The Work On-Site (5 days) What's In It For You Trane Rental Services in Charlotte, NC is hiring for a Service Center Coordinator to join our team. In this role, you will be responsible for planning, coordinating, controlling, and... 
    Suggested
    Hourly pay
    Work at office
    Local area
    Work from home
    Weekend work

    Trane Technologies

    Charlotte, NC
    1 day ago
  •  ...Service Appointment and Rental Coordinator Classic CDJR Pineville is a fast-paced, customer-focused automotive dealership committed to providing exceptional service and friendly experience. We're looking for an organized and energetic individual to join our team as... 
    Suggested
    Work at office

    Nissan Williamsburg

    Pineville, NC
    1 day ago
  • $80k

     ...Job Description Job Description We are looking for a Service Department Lead Coordinator in the Charlotte, NC area on behalf of a veteran owned and family operated industrial compressor installation, service, and distributor in the Carolinas. This close knit team... 
    Work at office

    Bemana, LLC

    Charlotte, NC
    5 days ago
  •  ...gallons of propane from 1,800+ distribution points across the United States. Posting Job Summary: The Service Coordinator will be responsible for the daily dispatch and optimization of the Service Technicians. The SC will work closely with... 
    For contractors
    Work at office
    Local area

    AmeriGas Propane, Inc.

    Charlotte, NC
    1 day ago
  •  ...Service Desk Coordinator Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture... 

    Paul Mitchell Schools

    Charlotte, NC
    4 days ago
  •  ...Jones Lang LaSalle Incorporated (JLL) is hiring a Tenant Service Representative for an on-site role in Charlotte, NC. You will greet...  ...of the office building portfolio. You will handle inquiries, coordinate work orders, liaison with property management and vendors, and... 
    Work at office

    Jones Lang LaSalle Incorporated

    Charlotte, NC
    21 hours ago
  •  ...national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and...  ...equipment to technicians. Complete daily reports. Assist in coordinating activities such as scheduling, customer notification and... 
    Contract work
    For subcontractor
    Work at office
    Night shift

    Everon

    Charlotte, NC
    4 days ago
  • $25 - $28 per hour

     ...LHH Recruitment Solutions is seeking a highly adaptable and detail-oriented Service Coordinator to join a growing team in Charlotte, NC. This role supports business expansion and provides critical coordination for field technicians and service operations. The Service... 
    Shift work

    LHH

    Charlotte, NC
    8 hours ago
  •  ...Service Operations CoordinatorThe Service Operations Coordinator supports the Service Department by managing daily scheduling, customer communication, documentation, parts coordination, and administrative processes. This role supports the Service Manager by ensuring service... 
    Work at office

    Morrison Millwork

    Harrisburg, NC
    5 days ago
  •  ...Service Coordinator / Dispatcher Forklift & Material Handling Equipment Service Charlotte, NC | Full-Time | Onsite | Monday-Friday Competitive Pay Based on Experience WMH Solutions is looking for a Service Coordinator / Dispatcher to support our customers, technicians,... 
    Full time
    Monday to Friday

    WMH Corporation

    Charlotte, NC
    2 days ago
  •  ...(not hybrid or remote). This position is funded by non-university funds. JCSU is seeking a mission-driven Veterans Services Coordinator who embodies our commitment to service, innovation, and community. This individual will support Military and Veteran Students... 
    Work experience placement
    Work at office
    Local area

    Johnson C Smith University

    Charlotte, NC
    6 days ago
  •  ...Job Description Job Description Service Coordinator With 100 years of success, Nixon Power Services is proud to be the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness... 
    Work at office

    Nixon Power Services

    Charlotte, NC
    6 days ago
  •  ...We Offer Novant Health Bariatrics Matthews is seeking a What We Offer Novant Health Bariatrics Matthews is seeking a Patient Services Coordinator IV (PSC IV) to join our dedicated team. In this advanced front office role, you will serve as a key resource for patients,... 
    Work experience placement
    Work at office

    Novant Health

    Matthews, NC
    2 days ago
  •  ...activities. ·        Supports special initiatives assigned by Area Service Manager and Service Manager. ·        Assists the Service...  ..., and training of new associates. ·        Mentors Service Coordinators to provide excellent service to applicants, temporary... 
    Temporary work
    Work at office

    Masis Staffing

    Charlotte, NC
    22 days ago
  •  ...Service Desk Dispatcher / Coordinator Location: Charlotte, NC | In-Office Hours: Monday–Friday, 8:00 AM–5:00 PM Reports To: Help Desk Manager About the Role: This is an IN-OFFICE role. Must be local to the Charlotte area and have a desire to work in... 
    Work at office
    Local area
    Remote work
    Monday to Friday

    Network Essentials, Inc.

    Charlotte, NC
    20 days ago
  •  ...POSITION SUMMARY: The Development Services Coordinator serves as the primary administrator of the Diocese of Charlotte Development Office's Blackbaud Raiser's Edge NXT constituent relationship management (CRM) system. This position is responsible for ensuring the integrity... 
    Full time
    Casual work
    Work at office

    Roman Catholic Diocese of Charlotte

    Charlotte, NC
    14 days ago
  • $20 - $25 per hour

     ...Event Services Coordinator Join a team that supports premier events at large venues across the United States through professional golf cart rental services. As a member of SMI Properties, a subsidiary of Speedway Motorsports, LLC, the Event Services Coordinator plays... 
    Hourly pay
    Work experience placement
    Work at office

    Speedway Motorsports

    Harrisburg, NC
    1 day ago
  •  ...Conference Services Coordinator The Conference Services Coordinator is responsible for coordinating and executing conferences, meetings, performances, and special events across the college's conference center, theaters, and academic venues. The role serves as a central... 
    Full time
    Temporary work
    Work at office
    Flexible hours
    Afternoon shift

    Central Piedmont Community College

    Charlotte, NC
    2 days ago
  • $40.35k - $55.48k

     ...through the Department of Conferences, Reservations and Event Services ( CRES ). Responsible for scheduling all campus space, including...  ...on a computerized scheduling system. Other duties include coordinating food service, audio-visual equipment, setups, and other relevant... 
    Monday to Friday
    Afternoon shift

    University of California

    Charlotte, NC
    3 days ago
  • $40k - $52.3k

     ...Join Our Caring Community The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day... 
    Temporary work
    Apprenticeship
    Work at office

    Centerwell

    Charlotte, NC
    3 days ago
  •  ...Patient Services Coordinator Serves as the initial point of contact for OC patients and healthcare providers within the clinic, duties which include: appointment scheduling and answering incoming calls from healthcare providers and patients. Ensures that all calls... 
    Work at office
    Remote work
    Monday to Friday

    Mallard Creek Surgery

    Charlotte, NC
    22 hours ago
  •  ...Description Job Description NOW HIRING: EXPERIENCED AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER We are seeking an experienced...  ...-owned vehicles to become Retail Ready for sale 2. Coordinating authorized warranty and service work after the sale 3. Customer... 
    Immediate start

    Automotive Management Services

    Pineville, NC
    8 days ago
  •  ...About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience... 
    Part time
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift

    MyEyeDr

    Charlotte, NC
    8 hours ago
  •  ...Service Billing Coordinator As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Service Billing Coordinator. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers... 
    Temporary work
    Work at office
    Flexible hours

    MSS Solutions

    Charlotte, NC
    1 day ago
  •  ...Functions as a specialist in the area of administrative clinic services for a department, which include functioning as an expert in...  ...include transitioning to an Electronic Medical Record (EMR) system, coordinating workflow, and responding to customer inquiries. 5. Performs a... 
    Work at office

    Advocate Health

    Charlotte, NC
    5 days ago
  • $19 - $23 per hour

     ...Reimbursement Plan Employee discounts Training & development Wellness resources Bonus based on performance Patient Services & Marketing Coordinator    In search of an individual looking for more than just a JOB.  The heart of the practice is to see people... 
    Hourly pay
    Work at office

    Charlotte Family Chiropractic PLLC

    Charlotte, NC
    14 days ago
  • Position: Utility Management Services Team Leader Location: Charlotte, NC Job Id: 6343...  ...background, including scope development, budgeting, scheduling, client coordination, and risk management.Strong communication and negotiation... 
    Work at office

    Garver

    Charlotte, NC
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Coordinator. Be the first to apply!