SOFTWARE ENGINEER MANAGER - Payments (Atlanta)

Position Purpose As a Software Engineer Manager, you will be given a chance to contribute to the products we create and help grow the next generation of engineering talent.

Key Responsibilities

• 30% Delivery & Execution:
  • Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
  • Documents, reviews and ensures that all quality and change control standards are met
  • Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
  • Works with vendors and partners for the successful implementation of critical tooling and platforms
  • Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
  • Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
  • Evaluates new technologies for adoption across the enterprise
  • Participates in and leads review board sessions to drive consistency across the enterprise
  • Fills in on product teams for engineers who are out of the office
• 10% Support & Enablement:
  • Fields questions from engineers, product teams, or support teams
  • Monitors tools and participates in conversations to encourage collaboration across product teams
  • Provides application support for software running in production
  • Acts as a technical escalation point for the engineers on the team
• 50% People:
  • Provides leadership, mentoring, and coaching to Software Engineers
  • Attracts, retains, and develops top talent to build a world class Software Engineering Team
  • Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
  • Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
  • Acts as a proponent of modern software development practices
  • Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
  • Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
• 10% Learning:
  • Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
  • Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

Direct Manager/Direct Reports

• Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.

Travel Requirements

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Mastery of an object oriented programming language (preferably Java)

Preferred Qualifications

• 5-7 years of relevant work experience
• Experience managing migrations projects
• Cloud experience
• Mastery of a modern scripting language (preferably Python)
• Mastery of a modern web application framework such as Ruby on Rails, Spring MVC, and Node.js
• Mastery of writing SQL queries against a relational database
• Mastery of modern product development processes and pipelines
• Proficient in effective troubleshooting and issue resolution techniques
• Proficient in effective system monitoring and log analysis techniques
• Capable of understanding complicated systems quickly
• Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting
• Experience managing and growing team members in a professional setting
• Experience balancing workloads across teams
• Experience managing vendor relationships
• Experience with translating high level strategy to tactical execution

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education

• No additional education

Minimum Years Of Work Experience

• 5

Preferred Years Of Work Experience

• No additional years of experience

Minimum Leadership Experience

• None

Preferred Leadership Experience

• None

Certifications

• None

Competencies

• Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Develops Talent: Developing people to meet both their career goals and the organization's goals
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations