Solutions Architect/Salesforce SME

Job Description

Job Description

About This Role

Imagineeer is looking for Solutions Architect/Salesforce Subject Matter Expert (SME) to provide technical leadership and platform expertise to support federal IT programs. This role is responsible for designing, configuring, and optimizing Salesforce solutions that integrate business, operational, and IT objectives across federal agency environments. The Salesforce SME will partner with stakeholders, program managers, and technical teams to ensure Salesforce implementations meet federal standards, agency requirements, and long-term modernization strategies.

Key Responsibilities  

• Lead the design, configuration, and customization of Salesforce solutions across Sales Cloud, Service Cloud, Government Cloud, and related modules to meet mission needs.
• Translate business and mission requirements into scalable Salesforce architectures, ensuring alignment with federal IT strategy, security, and compliance requirements.
• Evaluate, recommend, and implement Salesforce features, AppExchange products, and integrations to extend platform capabilities.
• Create solution diagrams, configuration specifications, and implementation roadmaps for Salesforce initiatives.
• Guide full lifecycle Salesforce delivery, including requirements analysis, design, development, testing, deployment, and sustainment.
• Provide hands-on support for data migration and system integration efforts, including legacy application migration to Salesforce.
• Ensure compliance with federal cybersecurity, accessibility (Section 508), and records management requirements within the Salesforce platform.
• Collaborate with development, security, and operations teams in Agile/DevSecOps environments to deliver Salesforce enhancements and releases.
• Conduct trade-off analyses, proof-of-concepts, and platform assessments to support Salesforce roadmap decisions.
• Present Salesforce architecture strategies and technical recommendations to senior federal leadership and oversight bodies.
• Manage user roles, profiles, permission sets, workflows, flows, and validation rules to support secure and efficient platform operations.
• Mentor technical teams and administrators on Salesforce best practices, configuration standards, and platform governance.

Qualifications and Skills

•   Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• 7+ years of experience in Salesforce administration, development, or solution architecture.
• Proven experience designing and implementing enterprise-scale Salesforce solutions, preferably in the federal sector.
• Strong knowledge of Salesforce Government Cloud, Sales Cloud, and/or Service Cloud.
• Familiarity with Salesforce declarative tools (Flow, Process Builder) and programmatic development (Apex, Visualforce, Lightning Web Components).
• Knowledge of federal IT policies, cybersecurity requirements (e.g., FISMA, FedRAMP), and compliance frameworks as applied to the Salesforce platform.
• Experience working in Agile and DevSecOps delivery environments.
• Strong communication skills with the ability to present technical concepts to non-technical audiences.

Desired Skills and Competencies

•   Master's degree in Computer Science, Information Systems, or related field.
• Relevant certifications such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I/II, or Salesforce Certified Technical Architect.
• Experience with federal IT modernization, cloud migration, and COTS integration projects involving Salesforce.
• Background in full stack development (Java, Spring, React, TypeScript, etc.) to guide implementation teams and support custom Salesforce integrations.
• Familiarity with ServiceNow or other enterprise platforms used alongside Salesforce in federal environments.
• Experience with Salesforce data tools (Data Loader, integration middleware such as MuleSoft) for system-to-system data exchange.
• Prior experience supporting federal programs requiring high availability, security, and scalability.

Additional Information:  

Employment for this position is contingent upon the candidate being a United States citizen and having the ability to successfully obtain and maintain a Public Trust clearance, in accordance with applicable federal regulations. We use AI to review resumes. All hiring decisions will be made in compliance with applicable federal, state, and local laws and regulations 

Equal Opportunity Employer:

We are an Equal Opportunity Employer and do not discriminate in employment decisions on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws. All employment decisions are based on business needs, job requirements, and individual qualifications.