Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation – Lakeway, TX Patient Service Specialist (PSS) Hours: Monday - Friday, 7am - 7pm (vary) Full Time Compensation depends upon candidate’s years of experience and internal equity. This is an entry-level position. Starting salary: $18 - $25 per hour based on experience. Benefits of Becoming a Patient Service Specialist With Us Health, Dental, and Vision insurance; Life insurance; Prescription coverage Paid Time Off (PTO) and Extended Illness Days (EID) A 401(k) retirement plan with company match Short and Long Term Disability Personal and Family Medical Leave PSS Ladder Program Eligibility and effective dates vary Responsibilities Seeking someone organized, adaptable and able to work well with others or independently. Will be required to travel to other locations as needed and provide outstanding customer service. Responsibilities include processing referrals, scheduling patients, completing the intake process, data entry, insurance verification, authorizations, reviewing benefits with patients, copay collection, billing reports, closing report, and other tasks as needed. Greets patients Answers phones Patient intake and data entry Insurance verification and pre-authorization Schedules patient appointments Operates front office of outpatient centers Supports therapists and therapy assistants Daily cash balancing and weekly banking deposits HS diploma or GED is required Preferred Experience Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration #J-18808-Ljbffr